skip to navigation skip to content

Theme: Leadership and Management Development

Show:
Show only:

25 matching courses


Administrator Development Programme Mon 7 Nov 2016   09:30 Not bookable


This development programme for generalist and specialist administrators draws on the expertise of senior figures in the University and provides up to date information on the various strands and issues of University strategy and governance. It includes development of some key skills and a project activity, and offers a valuable opportunity to network with administrators from the UAS and other departments and institutions

Selection for this programme is via nomination by School Secretaries, Heads of Division or Heads of Non-School Institutions during the summer. Nominees will need to demonstrate the benefit of participating, both for themselves and their institution. Please speak to your line manager and/or appropriate nominator if you would like to be considered

Please see further information about key themes and speakers on the programme flyer

Assertiveness in Management Wed 5 Oct 2016   09:00   [Other events...] [Full]


As a manager, handling relationships is one of your key skills. An ability to think, speak and act assertively in these relationships will enhance your reputation and success. If you want to motivate staff, earn their loyalty and enable them to achieve the best possible results, then this course is for you. It will also deal with the challenges of managing your own manager assertively.

1 other event...

Date Availability
Mon 26 Jun 2017 09:00 [Full]
Conflict Resolution Fri 4 Nov 2016   09:30   [Other events...] [Full]


Have you ever found yourself in the middle of a conflict wondering how you got into it and how to get out? This course sets out to identify and examine the causes of conflict and to offer a range of practical techniques for resolving disputes. Skilled negotiation is often crucial and this course introduces a proven approach that is used widely by professional mediators and negotiators. You will have the opportunity to explore and practice key ideas using presentation, self assessment, role play and discussion in a friendly and informal group setting.

2 other events...

Date Availability
Thu 23 Feb 2017 09:30 [Full]
Fri 26 May 2017 09:30 [Full]
Giving Effective Feedback: Online new Self-taught Bookable


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This module is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.


This programme aims to explore the complex leadership skills required by Heads of Institution in support of the University’s mission of achieving world-class research and teaching. New and recently appointed Heads are especially encouraged to participate.

The programme has been running successfully now for a number of years.

The programme comprises four core modules on the dates listed in the Sessions section below. Each module runs for six hours. Participants are expected to make every effort to attend all four sessions.

Module 1: The Head of Institution as Leader
The first session includes presentations from the Vice Chancellor and from a number of experienced Heads of Institution. It provides an overview of current and past theories of leadership as a context for the programme. Participants are encouraged to explore the challenges of the role and the skills required. They are given a framework to enable them to map out the field of leadership as it applies to them.

Module 2: Leading Strategy and Change
The session will consider the challenges in leading a department/team, including allocation of resources and setting priorities. It will examine the differences between operational and strategic leadership and will explore the key issues of both. Participants are encouraged to examine ways of thinking and acting strategically.

The session will start to look at change management and how to lead effectively through a period of change. It will also include presentations on leading others in a higher education environment from the PVC for Institutional and International Relations, and the Registrary.

Module 3: Leading Others through Change
This session is a continuation of Module 2 and considers the change leadership aspect of strategic implementation. It includes approaches to leading change, engaging others and dealing with resistance. Participants will discuss how their ability to lead and support staff may be enhanced through techniques such as coaching, giving constructive feedback and managing conflict.

The use of talent management and succession planning are explored and the issues of motivation and maintenance are discussed. This session includes an input from the Director of HR.

Module 4: Personal Leadership
The session uses professional actors to practise and prepare for typically challenging leadership conversations. It offers the opportunity for participants to be coached as they practise in a safe and controlled environment delivering tangible results. Participants build confidence as they master new skills, accelerating and deepening learning. The session also looks at leadership for the inclusive organisation.

Additional Briefings
In addition to the four core modules, participants will be invited to select from a number of optional 1 hour briefings. Topics include Managing the University Estate, HR Legal and Policy Issues, Financial Issues, Recruitment and Immigration, Equality and Diversity and Research Grant Applications. These will be held in January and again in June 2017, dates to be confirmed.

Leadership Essentials new Mon 3 Oct 2016   09:30   [Other events...] [Full]


Leadership Essentials is a key programme suitable for all managers, which aims to help them refresh and build their skills and experience in managing others. As well as clarifying key responsibilities, it focuses on critical areas that managers can find more difficult, such as giving and receiving feedback effectively and handling challenging conversations. It incorporates tutor input, opportunities for discussion, reflection and sharing of good practice with other managers.

Before attending, please take some time to review the short films of other University colleagues talking about their role as a manager, Leadership Essentials: Management Responsibilities

1 other event...

Date Availability
Mon 22 May 2017 09:30 [Full]


Change is a constant feature in today’s workplace and yet many of us find it hard to navigate successfully through change.

Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. These sessions will equip you with the skills and attitudes you need to guide, support and motivate your team through the process of change.

Case studies, discussion and activities will provide the opportunity to share ideas and embed skills.


The briefing will include topics about:

  • Costing & Pricing
  • New Sponsor Terms and Conditions
  • Pitfalls to avoid

1 other event...

Date Availability
Wed 14 Jun 2017 15:00 [Places]


How inclusion fosters increased innovation and global impact.

1 other event...

Date Availability
Wed 14 Jun 2017 14:00 [Places]


Who, what and how much — pathways through the finance committees.

1 other event...

Date Availability
Wed 14 Jun 2017 11:30 [Places]


Critical information with statutory significance for HOIs.

1 other event...

Date Availability
Wed 14 Jun 2017 10:30 [Places]


Current issues in managing the University Estate.

1 other event...

Date Availability
Wed 14 Jun 2017 09:30 [Places]


Update on current legislative practices.

1 other event...

Date Availability
Wed 14 Jun 2017 13:00 [Places]
Level 3 Award (ILM) in Leadership and Management charged Thu 20 Oct 2016   09:30   [Other events...] Not bookable


This programme offers an introduction to management skills and is externally accredited by the Institute of Leadership & Management (ILM). It is highly participative and there is a strong emphasis on applying new learning to your work situation for the benefit of your team and your department

The course is primarily aimed at those who currently have management responsibilities for others (including managers, team leaders or supervisors) or equivalent responsibilities (e.g. for managing services, projects, resources). All participants must have the opportunity to meet the assessment requirements which are specified by the ILM – please see further details below

Please note that there is currently a waiting list for this programme. If you are interested in attending please complete the application form at the link below and send a signed paper copy to PPD. Your application will be considered and your name will be added to the waiting list if you are eligible. When a place becomes available we will contact you to confirm your place

Please note this course consists of five mandatory full day sessions plus a mandatory one-to-one Tutorial lasting 30 minutes

The Tutorial will take place on one of the two red starred dates listed below

You will have to pick a date and time slot on Day 1 of the course

Please ensure you are available on both dates until we have confirmed your Tutorial slot

Level 3 Award in First Line Management Application Form - your application to attend the programme will not be considered until we have received a copy of this application document

3 other events...

Date Availability
Wed 21 Sep 2016 09:30 Not bookable
Tue 24 Jan 2017 09:30 Not bookable
Wed 26 Apr 2017 09:30 Not bookable
Libraries: Making them Accessible to Disabled People Tue 18 Apr 2017   14:00 [Places]


Disabled people face a range of barriers to their effective use of libraries, yet they are an important resource in enabling students to participate in study. This course will explore ways of accommodating disabled library users and help you to develop a plan for enhancing the service you offer. Libraries too have responsibilities under the Equality Act 2010 and this course will help you to achieve this.

Managing and Developing Effective Teams Tue 11 Oct 2016   09:00   [Other events...] [Full]


A team that works well is an exciting and creative place to be.

This course will enable you to identify the important ingredients for a successful team and to reflect on your own team management skills. It will also look at different team-working styles and examine the need to balance the requirements of the task, the team and the individual.

2 other events...

Date Availability
Wed 19 Apr 2017 09:00 [Full]
Fri 5 May 2017 09:00 [Full]


For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This module will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.


As a manager, it is your responsibility to motivate staff and enable them to achieve the best possible results. Most of this is achieved in your informal day to day management and support of employees. However, problems sometimes arise and tools such as the University’s Capability, Disciplinary and Grievance procedures are there to support you and your staff in resolving a particular situation – they all include guidance about both informal and, where necessary, formal actions. This session is aimed at managers who wish to know more or refresh their knowledge about how and when these procedures can be used.

1 other event...

Date Availability
Wed 30 Nov 2016 09:30 [Full]
Managing Staff Performance: Introduction Fri 16 Jun 2017   09:00   [Other events...] [Places]


As a manager, it is your responsibility to get the best out of your staff so that your team functions at its full potential. This can be a daunting challenge: some individuals are easier to manage than others.

This course will pinpoint the skills you need to understand and manage staff performance and focus on the University policies which must underpin your approach.

Presentation, DVD and group discussion will be used to highlight key points and activities will give you an opportunity to practise in a safe and supportive environment.

2 other events...

Date Availability
Fri 2 Dec 2016 09:00 [Full]
Mon 13 Mar 2017 09:00 [Full]
Project Management: Online Self-taught Bookable


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This online module will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. Project Management: Online has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

For additional guidance you can visit our Guide to successful online learning.

If you would prefer to complete the blended programme, which provides an opportunity to identify options and strategies to help move your project forward in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Project Management: Online and Workshop Tue 15 Nov 2016   13:30   [Other events...] [Full]


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This blended programme comprises an online module and a face to face workshop. You will be expected to have completed the online material before attending the face to face workshop.

The online module will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. It has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

The face to face workshop provides an opportunity to build on the learning from the online module. Working with others you will identify options and strategies to help move your project forward and consider solutions to problems you may have encountered.

Instructions regarding how to access the online module will be given in your booking confirmation email.

For additional guidance to help you gain the most from this blended programme you can download our Guide to successful online learning.

If you would prefer to complete just the online module without attending a face to face workshop, please visit the booking page for the online module only.

1 other event...

Date Availability
Thu 15 Jun 2017 13:00 [Full]


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on practical advice and development of a range of skills and techniques that may be used effectively when reviewing others. It will provide an opportunity for review practice, discussion with other reviewers and provide useful reminders of good practice.

1 other event...

Date Availability
Thu 27 Apr 2017 09:15 [Full]
Stress: A Manager's Responsibility Mon 6 Mar 2017   09:00   [Other events...] [Places]


A short course covering a manager’s role in promoting a reduced stress environment in the workplace and evaluating stress risks for employees. It will also look at how to manage specific cases of stress using the Health and Safety Executive’s management standards.

1 other event...

Date Availability
Mon 3 Jul 2017 09:00 [Places]


This interactive workshop aims to increase your confidence in carrying out a learning needs analysis, designing effective workshops that meet the learning needs of your audience, and evaluating the effectiveness of that learning.

Train the Trainer: Effective Facilitation new Thu 16 Feb 2017   09:30 [Full]

Facilitating workshops and group discussions can be a daunting prospect. This workshop aims to develop your skills and knowledge needed to facilitate groups confidently and effectively.

[Back to top]