All Change and Programme Management Office courses

Understand what makes a good service for your users and identify key problems in your own service in this short workshop that covers an in-depth view of the 15 principles of good service design, and gives you hands on experience of applying them.

We are delighted to welcome Dave Bishton, Head of Business Change (& Service Improvement) at the University of Warwick who will run a session to discuss how understanding service demand and matching to the capacity of University services can help us deliver effective, Lean services.

We believe in the people at the heart of what we do, and we believe in the importance of leadership and management. The CoP will aim to champion best practice, build on communal expertise, and provide support across the diversity of our staff. We will work alongside the change programmes, supporting those with leadership and management roles in making the most of those programmes, and helping the University to continue to thrive. The Community of Practice will run events, encourage ongoing conversation amongst peers and provide feedback / requests to central teams, advocating for change in a constructive way. To launch the Community of Practice, we are excited to be hosting our first event at The Postdoc Academy, Eddington on Tuesday 21st May. Join us to celebrate the new CoP, meet colleagues & learn more!

Join is for an afternoon of Christmas activities, designed to share information and enable networking amongst champions

The workshop is part of the first stage of the ‘Reimagining Professional Services’ programme where we will discuss what is working well for staff, and where there is room for improvement, for the benefit of the collegiate University.