Key Skills in Listening to, Communicating with and Supporting Individuals Prerequisites
Description
Listening, communicating and supporting effectively are vital skills for many roles throughout the University. However, they are often areas in which individuals feel under-skilled and inexperienced
This series of four sessions has been designed to increase knowledge, ability and confidence in these key areas
Learning will be through theoretical and experiential input, small and large group participation
Session 1 has been postponed due to staff illness. The first session will take place on 11 November and the last session on 9 December
Target audience
- University staff
- College staff
- Further details regarding PPD's eligibility criteria are available here
Prerequisites
This course requires attendance at all four sessions
Aims
- to understand the purpose of good listening and communicating
- to have enhanced personal skills of listening and communicating
- to be aware of barriers to listening and communicating
- to feel more confident in supporting others within your role in general and in particular those who are anxious or distressed
- to recognise appropriate limits within yourself and within your role
Notes
- DF 27/10/16 Michelle Reynolds called, Anna Lees is unwell and not able to take the course tomorrow. I have informed all the participants booked onto the course by email and telephone that the course tomorrow is cancelled.
Duration
Four sessions of two hours
Related courses
Events available