skip to navigation skip to content
- Select training provider - (PPD Personal and Professional Development)
Instructor-led course

Provided by: PPD Personal and Professional Development

This course is not scheduled to run.

Register interest
Register your interest - if you would be interested in additional dates being scheduled.

Events available

Communicating Assertively: Online and Workshop


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This blended programme comprises an online module and a face to face workshop. You will be expected to have completed the online material before attending the face to face workshop.

The online module will help you understand the assertive mindset and to highlight what assertiveness looks and sounds like.

The face to face workshop provides an opportunity to discuss what you have learned, to put your assertive skills into practice and to receive individual guidance and feedback.

Instructions regarding how to access the online module will be given in your booking confirmation email.

If you would prefer to complete just the online module without attending a face to face workshop, please visit the booking page for the online module only.

Target audience

University staff

  • Further details regarding PPD's eligibility criteria are available
  • You must complete the online module before attending the face to face workshop.
  • If you have not completed the online module at least 1 week before the course is due to take place, your place will be cancelled
  • Please ensure you have completed the pre-course questionnaire and returned to no later than 1 week before the course date
  • to have a clearer idea of what it means to communicate assertively
  • to be more confident to use assertive techniques in practice
  • A Raven password is needed to access the online part of this blended programme
  • Further information regarding Raven is available
  • Self guided learning time: approximately one and a half hours
  • Face to face: one session of three hours
Related courses

Events available