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Instructor-led course

Provided by: PPD Personal and Professional Development

This course is not scheduled to run.

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Communication Skills Advanced: "Was it something I said?"


Even the most skilled communicators sometimes struggle to get their message across. This course will equip you with the mindset and knowledge to communicate effectively when it really matters. Learn how to deliver your message with sincerity, clarity and enthusiasm. Staff who wish to improve their one-to-one communication skills in challenging and difficult situations will benefit from this course.

Target audience
  • University staff
  • Further details regarding PPD's eligibility criteria are available

*Essential pre-course work

  • to be able to build rapport with strangers in social/professional situations
  • to improve your skills in communicating persuasively
  • to be able to give and receive criticism effectively
  • to know when and how to use different strategies for handling conflict

A questionnaire will be sent to participants to complete before the event


One full day session

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