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Showing courses 1-25 of 86
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7 Characteristics of Resilient People: Bitesize Self-taught Booking not required

7 Characteristics of Resilient People: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Apprenticeship Network Meeting Wed 2 Dec 2020   12:00 [Places]

A network meeting for university staff interested in establishing an apprenticeship under the Apprenticeship Levy to share questions, experiences and advice.

Approaches to Learning: Bitesize Self-taught Booking not required

Approaches to Learning: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Better Decision Making: Bitesize Self-taught Booking not required

Better Decision Making: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Change Curve: Bitesize Self-taught Booking not required

Change Curve: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Coaching - GROW Model: Bitesize Self-taught Booking not required

Coaching - GROW Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

If you would prefer to complete the blended programme, which provides an opportunity to put your assertive skills into practice in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Crucial Conversations: How Can We Tackle Them? new Wed 13 Jan 2021   11:00 [Places]


A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary and emotions run strong: it is sensitive by nature. For these reasons, the conversation may require courage to have. So it is human nature to delay or even avoid the conversation. The longer you leave it though, the more challenging actually having the conversation becomes.

Join this webinar to learn about the sort of crucial conversations we may need to have and why it’s important to act early. The aim is then to provide ideas and tips to help you better prepare for and handle a crucial conversation well and with confidence – whether online or in person. Some eLearning resources for you to further your learning on the topic will be shared after the session.


This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.

All staff using personal data in some way in their role are encouraged to complete this online course once every two years, but the precise expectations about who should complete it (and how often) in different areas of the University should be set by Heads of Department (and equivalents).

The content of this course reflects the provisions of the General Data Protection Regulation as well as related data protection law.

Demonstrating Mutual Respect: Webinar new Self-taught Booking not required


What does demonstrating mutual respect mean to you? How do you know when it’s happening? Who do you know who does it well, and what is that they are actually doing? With guests Dr Miriam Lynn, Head of E&D, and Professor Nita Forouhi, this short webinar will explore these questions and consider the skills and knowledge each of us can use and embed in our everyday interactions with others.

Access the recording of the demonstrating mutual respect webinar.

Effective Meetings: Bitesize Self-taught Booking not required

Effective Meetings: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This online course, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.

Please make a booking to receive instructions about how to access the online course.

View a short trailer for the online course.

Email Management: Online Course Self-taught Bookable


This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.

Exercise - Get Creative: Bitesize Self-taught Booking not required

Exercise - Get Creative: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Model: Bitesize Self-taught Booking not required

Feedback Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Tips: Bitesize Self-taught Booking not required

Feedback Tips: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

GANTT Charts: Bitesize Self-taught Booking not required

GANTT Charts: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.


Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This course is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

High Performance Influencing Model: Bitesize Self-taught Booking not required

High Performance Influencing Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

How to be an Active Bystander at Work new Mon 8 Feb 2021   11:00   [More dates...] [Places]

Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.

Come along to this short session to find out why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.

1 other event...

Date Availability
Wed 14 Apr 2021 11:00 [Places]
How to Delegate: Bitesize Self-taught Booking not required

How to Delegate: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Induction: Online Course Self-taught Bookable


This online course welcomes new staff to the University and provides key information to help them settle into their new role quickly and achieve their full potential within their role as soon as possible. It will give new staff an overview of the University, including what to expect from induction and essential information along with some background on the history and traditions.

This online course complements the local induction new staff will receive in their institution, department or faculty.

A Raven password is needed to access this online course. Further information about Raven.

Introduction to Mentoring: for Mentors and Mentees Fri 15 Jan 2021   09:30 [Places]


Mentoring can be a really useful tool in helping people to develop their professional lives and careers, in both roles of mentor and mentee.

This interactive workshop is designed to give an overview and introduction to mentoring, informing participants about what mentoring is, giving them the opportunity to explore the key benefits for mentors and mentees, learn some key skills needed to both mentor and be mentored effectively and become familiar with some simple models, tools and techniques to support the mentoring partnership and maximise its value and impact.

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