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7 Characteristics of Resilient People: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
This development programme for generalist and specialist administrators draws on the expertise of senior figures in the University and provides up to date information on the various strands and issues of University strategy and governance. It includes development of some key skills and a project activity, and offers a valuable opportunity to network with administrators from the UAS and other departments and institutions.
- You need to meet the selection criteria for the programme and complete an application form for the programme.
- Applications will require approval by your line manager and will then be reviewed and prioritised by School Secretary, Head of Division and Head of Institution, Registrary as appropriate.
- Please see further information about key themes and speakers on the programme brochure.
- Applications typically open in May each year.
Apprenticeships can help people of all ages and at all levels (including post graduate qualifications), to gain the skills and knowledge they need for a rewarding career.
We have asked some of our Apprentices about their experiences, why they chose to undertake an apprenticeship and the benefits they are seeing through their participation. Please follow the links below to see what they have to say.
Approaches to Learning: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.
This short session explores why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.
Access the recording of the being an active bystander webinar.
Better Decision Making: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been in a team meeting where no one voiced their opinions, there was a lack of discussion, and everyone simply went along with the most senior person?
A high performing team is one that is able to bounce ideas off each other, problem solve, and feel comfortable that no one will not be humiliated for speaking up with ideas, questions, concerns or mistakes. But how can this be achieved?
In this course, we explore what psychological safety looks like in a hybrid environment, what gets in the way of us speaking up, and the science-backed strategies to become a psychologically safe team in today's modern working world.
Access the recording of the Building Psychological Safety in Hybrid Teams Webinar.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching - GROW Model: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.
| Date | Availability | |
|---|---|---|
| Tue 18 Jun 2024 | 09:30 | [Full] |
At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.
Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.
This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.
"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.
The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.
If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.
The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.
Access the recording of the Conducting Right to Work Checks webinar.
Great team work and individual working relationships are what we all want, but things don’t always run smoothly. We may find ourselves disagreeing with someone over work or behaviours. We may want to tell them how we feel but don’t quite know how to go about it. Sometimes we decide not to have the conversation at all, which can lead to a small problem escalating in to something bigger, more persistent and harder to resolve.
Having honest and open conversations is not always easy and can sometimes lead to a misunderstanding, bad feelings and resentment. On this workshop, using forum theatre with a scenario acted out, we will explore what can go wrong and how to put right. With your interactions, we will help you develop techniques for a constructive conversation that helps to build long-lasting effective relationships and to build trust within the team.
This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.
All staff using personal data in some way in their role are encouraged to complete this online course as part of their induction and thereafter once every two years, but the precise expectations about who should complete it (and how often) in different areas of the University should be set by Heads of Department (and equivalents). While this online course primarily is aimed at staff, it is also suitable for students needing or wishing to complete basic data protection training.
The content of this course reflects the provisions of current data protection law in the UK.
Managing and developing talent in your team is a key skill for any manager in order to create an environment for their team to perform to the best of their ability, both individually and as a group.
From adopting a strategic approach to developing talent in order to deliver objectives, to understanding key strategies for developing your team at each stage of the employee lifecycle, this interactive and participative workshop offers you the opportunity to consider how to develop strength in your team, enhance motivation and wellbeing as well as share your experiences with others.
This course prepares you to write a CV, job application and covering letter that stands out and makes employers take notice and to undertake a successful job search. You will learn what to include and exclude in your CV, how to choose the right format, how to tailor information to match job requirements, and how to deal with employment gaps, job hopping and/or lack of experience.
The course is highly participative, providing an opportunity to share experiences with others, as well as time to practise your skills.
This course prepares you to showcase with confidence your skills, experience and potential in a job interview that takes place either virtually or in-person. You will learn how to prepare for interview, anticipate likely questions and plan how to answer them. You will learn techniques for handling nerves and be able to project yourself positively on screen and in-person.
You will also be able to pre-empt and deal with common technical challenges that can occur in an online interview.
The course is highly participative, providing an opportunity to share experiences with others, as well as time to practise your skills.
An information webinar providing information on various Digital Apprenticeships available through Firebrand Training, one of our approved training providers. This webinar will provide information on several Digital Apprenticeships including;
- Data Analyst Level 4
- Information Communication Technician Level 3
- Software Tester Level 4
The purpose of the webinar will be to provide you with an overview of Digital programmes available, and will give you the opportunity to ask any questions.
A link to the webinar will be sent with the joining instruction when your booking is confirmed.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.
This online course, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.
Please make a booking to receive instructions about how to access the online course.
This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.
Exercise - Get Creative: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.
This course is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.
The Global Talent visa is an alternative visa route for our academic and research staff. This short course explains the benefits of this visa type as an viable alternative to the Skilled worker visa route, details the eligibility for this visa, the application process, and where there are crossovers with University recruitment practices.
As a leader/manager you will have various types of conversations with your team members, this could include giving instructions, coaching, communicating information from others and providing feedback. This podcast focuses on giving feedback and how to do this well. Reshmin Haq from Personal and Professional Development (PPD) is joined by Tracey Boram, HR Shared Services Manager to discuss all things feedback including a model to use when giving constructive feedback!
High Performance Influencing Model: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Change is constant and inevitable, but how do we do change well? How do we embrace it and how do we get everyone on board? What does successful change look like and what pitfalls should we avoid. In this podcast, Emma Marron, the Head of HR Shared Services at the University joins Reshmin Haq (PPD) and shares her many experiences on change and discusses how to implement a successful change.
Find out more about the Kotter model mentioned in the podcast.
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
This course is recommended for those responsible for the recruitment and selection of staff, particularly if you are new to the University but also for existing staff seeking a refresher.
In January 2021 the government launched a new immigration system applicable to new arrivals of EU and non-EU nationals on an equal basis. The new system is loosely based on the previous immigration system (Tier 2 etc.), but with some changes.
The course will outline the two key visa routes used by the University in its recruitment of international staff – the Skilled Worker Visa and the Global Talent Visa. The aim of this course is to help those involved with recruitment and selection to navigate the rules which regulate the recruitment of individuals via these two visa routes, whilst ensuring full compliance.
Access the recording of the immigration and recruitment webinar.
The Immigration Rules for visitors to the UK were updated on 31 January 2024, and introduce new concessions for visiting researchers/scientists/academics which will be beneficial to the University. This session will provide an overview of these changes, along with general guidance on the visitor visa/entry process. The session will also introduce and explain the Electronic Travel Authorisation (ETA) system, new will be a new requirement for non-UK visitors to the UK in 2024.
Access the recording of the Immigration Rules for Visitors from 31 January 2024 webinar.
This session will set the scene for those moving in to a role with professional responsibility for other members of staff at the University, supporting their work, behavior and development. As we all know from our personal and professional experience, leaders and managers play a critical role in ensuring a productive, motivating and inclusive working environment.
This interactive session will explore the responsibilities of a manager or leader at the University, introduce tools to support the performance of your team, and provide pointers to where to find important information and further development as needed.
It is aimed at staff across all areas, disciplines, staff groups and levels of responsibility, including staff who are:
- new to managing one or more others
- new to leading a service or research area
- new to Cambridge, either as a new manager or with previous experience
| Date | Availability | |
|---|---|---|
| Thu 23 May 2024 | 09:30 | [Full] |
| Wed 10 Jul 2024 | 09:30 | [Places] |
This online course welcomes new staff to the University. It provides key information to help staff settle into their new role quickly and achieve their full potential within their role as soon as possible. It will provide new staff with a summary of the induction process, an overview of the University's structure, and highlight essential information about some of the services available to staff during their employment.
This online course complements the local induction new staff will receive in their institution, department or faculty.
A Raven password is needed to access this online course. Further information about Raven.
Mentoring can be a really effective tool in helping people to develop their professional lives and careers, in both roles of mentor and mentee.
This interactive workshop is designed to give an overview and introduction to mentoring, informing participants about what mentoring is and giving them the opportunity to explore the key benefits for mentors and mentees. There will be the opportunity to learn some key skills needed to both mentor and be mentored effectively, and to become familiar with some simple models, tools and techniques to support the mentoring partnership to maximise its value and impact.
Self-taught
Bookable
Effective risk management enables the University to identify, assess and seize opportunities which assist in the delivery of its objectives and improve its performance, whilst protecting the reputation and sustainability of the University. The University is committed to ensuring that it has a robust and comprehensive system of risk management in line with the requirements of the Office for Students.
This interactive tutorial provides an introduction to the principles of risk management at the University of Cambridge. The course will give you an introduction to risk management, help you to understand why risk management is necessary and point to some practical tools and guidance to support you in managing risks.
Self-taught
Booking not required
The ability to recruit and retain the best staff is critical to the success of your team and the wider University. Recruitment and retention has been a hot topic across the University over recent months, where we have witnessed increased difficulty in attract staff in a wide range of roles and functional areas. How can you effectively create, describe and promote your vacancies? How do you decide what criteria should be essential and which ones should be desirable? How do you conduct effective interviews, so that learn more about the candidate’s suitability, whilst creating a positive experience for the candidate? In this podcast, Reshmin Haq (PPD) talks all things recruitment with Andrew Rowland (Resourcing Adviser).
Access the recording of the LMN: Recruiting the Right Candidate podcast
Self-taught
Booking not required
Hear from Andi Hudson, Director of HR and primary sponsor for the HR Transformation Programme, as she tells us about the exciting changes that are on the horizon for us all this year and next.
Andi's input covers the work underway to streamline our processes and introduce myHR, the new HR and payroll system, which will give us direct access to our own HR data and relevant information to support our teams, including induction plans and approval of leave. Collectively we will also be able to gather accurate high-level data to prioritise people development across the organisation.
The session also covers what it means for you and your teams, including managing change more broadly as a key part of your role as a manager. Find out how to share your thoughts and ideas about how we can support you in this area, and about the opportunity for you or one of your team members to join the new Advocates network.
Visit HRTransformation to read more about its aims and watch the introductory film from Andi.
Watch the recording of LMN The HR Transformation Programme Webinar.
Access the slides and links for LMN The HR Transformation Programme Webinar.
Further information regarding the Leaders and Managers Network.
Leadership and Management Guidelines: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
The Briefing aims to address key information required for Heads of Institution with regard to finance. Professor David Cardwell, PVC Strategy and Planning and David Hughes, Director of Finance will cover the following topics:
- University financials and overarching narrative
- Planning, budgeting and investment decision making (today and tomorrow)
- Introduction to key Financial Regulations and operational procedures
- Current key transformational initiatives, including the Enhanced Financial Transparency project
- Where to go for help and support
Please note that this session will be recorded and details will follow after the session. There will be an opportunity to discuss points and ask questions once the recording has ended.
Ndunge will provide an insight on utilising data-driven approaches to enhance workforce inclusivity through EDI initiatives, fostering an environment of excellence and equality.
Please note that this session will be recorded and details will follow after the session. There will be an opportunity to discuss points and ask questions once the recording has ended.
The Director of Estates Operations will provide an overview of the Estates Division and various initiatives underway to improve the Estate.
Please note that this session will be recorded and details will follow after the session. There will be an opportunity to discuss points and ask questions once the recording has ended.
Jo’s briefing will provide you with an understanding of the risks associated with undertaking externally funded research projects and how income from research impacts the University finances, particularly in the current climate.
Please note that this session will be recorded and details will follow after the session. There will be an opportunity to discuss points and ask questions once the recording has ended.
Leadership Essentials is a key programme suitable for those with responsibilities for the work, behaviour and development of others. The programme aims to help managers refresh and build their skills and experience in this area, as well as clarifying key responsibilities of manager and leader. It focuses on critical areas, such as giving and receiving feedback effectively and handling challenging conversations, using leadership styles and models to support individuals and teams. The programme incorporates tutor input; opportunities for discussion, case studies, reflection and sharing of good practice with others with similar responsibilities. It also includes curated e-learning resources to support managers with their ongoing learning and development.
Participants are required to attend both half day sessions.
| Date | Availability | |
|---|---|---|
| Tue 16 Apr 2024 | 09:30 | In progress |
| Wed 22 May 2024 | 09:30 | [Full] |
| Thu 13 Jun 2024 | 09:30 | [Full] |
| Thu 27 Jun 2024 | 09:30 | [Full] |
- Leadership Masterclass: Delivering Impact Working with a Global Network: Bitesize
- Leadership Masterclass: Leadership Matters: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Leading Change Model: Bitesize
PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Change is a constant feature in today’s workplace and this level of change certainly won’t go away and may indeed become more intense.
Studies show that the line manager has a critical role to play in ensuring staff are ready for change and in successfully implementing it. It can therefore be helpful to reflect on how we personally approach and manage change and how we can lead and support our teams through change.
This online course will give you some practical steps to help you lead your team through change whilst maintaining your own wellbeing.
How do you lead, build and contribute to creating effective Teams? What is the secret map for this? In this podcast, Reshmin Haq (PPD) discusses building effective teams using the Tuckman model with Daniela Manca (University Recovery Programme).