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For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This course will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

Mentoring - 5Cs Model: Bitesize Self-taught Booking not required

Mentoring - 5Cs Model: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Mentoring Guide: Bitesize Self-taught Booking not required

Mentoring Guide: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.


Minute taking is not usually about writing a verbatim record of what is said but it is about understanding why minutes are required and recognising what is important to record.

This course is an introductory guide for anyone who is required to take minutes. It does not cover the additional skills required to take minutes at University committee meetings.

Negotiation - An Overview: Bitesize Self-taught Booking not required

Negotiation - An Overview: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Personal Development Plan: Bitesize Self-taught Booking not required

Personal Development Plan: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

PESTLE Analysis: Bitesize Self-taught Booking not required

PESTLE Analysis: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Communicating clearly and being engaging can be challenging in any work environment. Doing so remotely can be even more difficult. This session will provide you with constructive feedback and tips to refine your speaking style, increase your personal impact, make ‘screen time’ feel more ‘face-to-face’ and address any concerns you may have about your communication skills. Coaching will “zoom in” on the areas you need to focus on, from how you come across onscreen to how to shape and deliver an interesting and effective presentation. Get ‘ready for your close-up’ and feel confident the next time you press “Join Meeting”!

You may find it useful to have completed the Presentation Skills online learning module before attending the session.

It is possible to use this booking page to book one follow-up session for additional support. The course trainer will advise when this may be helpful. Please only book one session at a time.

89 other events...

Date Availability
Tue 3 Nov 2020 10:30 [Places]
Tue 3 Nov 2020 11:30 [Full]
Tue 3 Nov 2020 13:30 [Full]
Tue 3 Nov 2020 14:30 [Places]
Tue 3 Nov 2020 15:30 [Full]
Thu 5 Nov 2020 09:30 [Full]
Thu 5 Nov 2020 10:30 [Full]
Thu 5 Nov 2020 11:30 [Full]
Thu 5 Nov 2020 13:30 [Full]
Thu 5 Nov 2020 14:30 [Full]
Thu 5 Nov 2020 15:30 [Full]
Thu 12 Nov 2020 09:30 [Full]
Thu 12 Nov 2020 10:30 [Full]
Thu 12 Nov 2020 11:30 [Full]
Thu 12 Nov 2020 13:30 [Places]
Thu 12 Nov 2020 14:30 [Full]
Thu 12 Nov 2020 15:30 [Places]
Tue 17 Nov 2020 09:30 [Full]
Tue 17 Nov 2020 10:30 [Places]
Tue 17 Nov 2020 11:30 [Full]
Tue 17 Nov 2020 13:30 [Places]
Tue 17 Nov 2020 14:30 [Full]
Tue 17 Nov 2020 15:30 [Places]
Thu 19 Nov 2020 09:30 [Places]
Thu 19 Nov 2020 10:30 [Full]
Thu 19 Nov 2020 11:30 [Places]
Thu 19 Nov 2020 13:30 [Full]
Thu 19 Nov 2020 14:30 [Places]
Thu 19 Nov 2020 15:30 [Places]
Tue 24 Nov 2020 09:30 [Places]
Tue 24 Nov 2020 10:30 [Places]
Tue 24 Nov 2020 11:30 [Places]
Tue 24 Nov 2020 13:30 [Places]
Tue 24 Nov 2020 14:30 [Places]
Tue 24 Nov 2020 15:30 [Places]
Tue 1 Dec 2020 09:30 [Places]
Tue 1 Dec 2020 10:30 [Full]
Tue 1 Dec 2020 11:30 [Places]
Tue 1 Dec 2020 13:30 [Places]
Tue 1 Dec 2020 14:30 [Full]
Tue 1 Dec 2020 15:30 [Places]
Tue 19 Jan 2021 09:30 [Places]
Tue 19 Jan 2021 10:30 [Places]
Tue 19 Jan 2021 11:30 [Full]
Tue 19 Jan 2021 13:30 [Places]
Tue 19 Jan 2021 14:30 [Places]
Tue 19 Jan 2021 15:30 [Places]
Thu 28 Jan 2021 09:30 [Places]
Thu 28 Jan 2021 10:30 [Places]
Thu 28 Jan 2021 11:30 [Places]
Thu 28 Jan 2021 13:30 [Places]
Thu 28 Jan 2021 14:30 [Places]
Thu 28 Jan 2021 15:30 [Places]
Thu 4 Feb 2021 09:30 [Places]
Thu 4 Feb 2021 10:30 [Places]
Thu 4 Feb 2021 11:30 [Places]
Thu 4 Feb 2021 13:30 [Places]
Thu 4 Feb 2021 14:30 [Places]
Thu 4 Feb 2021 15:30 [Places]
Thu 11 Feb 2021 09:30 [Places]
Thu 11 Feb 2021 10:30 [Places]
Thu 11 Feb 2021 11:30 [Places]
Thu 11 Feb 2021 13:30 [Places]
Thu 11 Feb 2021 14:30 [Places]
Thu 11 Feb 2021 15:30 [Places]
Tue 16 Feb 2021 09:30 [Places]
Tue 16 Feb 2021 10:30 [Places]
Tue 16 Feb 2021 11:30 [Places]
Tue 16 Feb 2021 13:30 [Places]
Tue 16 Feb 2021 14:30 [Places]
Tue 16 Feb 2021 15:30 [Places]
Thu 25 Feb 2021 09:30 [Places]
Thu 25 Feb 2021 10:30 [Places]
Thu 25 Feb 2021 11:30 [Places]
Thu 25 Feb 2021 13:30 [Places]
Thu 25 Feb 2021 14:30 [Places]
Thu 25 Feb 2021 15:30 [Places]
Tue 2 Mar 2021 09:30 [Places]
Tue 2 Mar 2021 10:30 [Places]
Tue 2 Mar 2021 11:30 [Places]
Tue 2 Mar 2021 13:30 [Places]
Tue 2 Mar 2021 14:30 [Places]
Tue 2 Mar 2021 15:30 [Places]
Tue 9 Mar 2021 09:30 [Places]
Tue 9 Mar 2021 10:30 [Places]
Tue 9 Mar 2021 11:30 [Places]
Tue 9 Mar 2021 13:30 [Places]
Tue 9 Mar 2021 14:30 [Places]
Tue 9 Mar 2021 15:30 [Places]
Presentation Skills: Online Course Self-taught Bookable


Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This course aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online course provides an opportunity to explore key areas in both preparation and delivery of presentations.


The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context.

This online module (approx. 45 minutes) provides information about Prevent for all staff working in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website.

To access this online module and see details of all available training and support, see the Prevent Training Moodle site using your Raven login.


Module 5 - Prevent, a student and staff well-being issue (safeguarding, pastoral care and student support)
The University has a statutory duty to have ‘due regard to prevent people from being drawn into terrorism’. This is known as the Prevent Duty (Section 26 of the Counter-Terrorism and Security Act 2015). It is primarily about safeguarding students and staff in the University and includes a range of responsibilities in areas such as pastoral care, support for staff and students, procedures for arranging events and using facilities. All staff need to be aware of the process of radicalisation, definitions of extremism and the process for raising concerns in this context

This online learning module (approx. 25 minutes) provides information about Prevent for those with a pastoral role, particularly for students, in the University. It is to be used alongside the guidance information, including how to raise a concern in this context, on the University Prevent website

Project Management: Online Course Self-taught Bookable


Managing and leading projects is a key skill, and yet it is often poorly understood and actioned; leading to projects that overrun, overspend or overwork the delivery teams.

This online course will provide you with a complete toolkit of project management skills (distilled from a number of sound project management “methodologies”) and an overview of various project planning techniques. The course has been developed to help you focus on a project you are actively involved in (or one that is about to commence). You will apply a number of tools to real life situations and leave with a clear understanding of the major management issues and the basis of a clear and workable project plan.

If you would prefer to complete the blended programme, which provides an opportunity to identify options and strategies to help move your project forward in a face to face workshop, as well as completing the online module, please visit the booking page for the blended programme.

Questioning Technique: Bitesize Self-taught Booking not required

Questioning Technique: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Question Types: Bitesize Self-taught Booking not required

Question Types: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Quick Creative Techniques: Bitesize Self-taught Booking not required

Quick Creative Techniques: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Recruitment and Selection Skills Thu 21 Jan 2021   09:15 [Places]


Recommended for those responsible for the recruitment and selection of staff, who are interested in developing further skills in this area. This course prepares you to effectively carry out the recruitment and selection process taking you through the stages of producing a person specification, short listing effectively against selection criteria, designing questions, structuring and conducting interviews, and making the final decision. University policies and procedures will also be covered.


This workshop provides an opportunity for academic staff to understand the recruitment and selection process and how to create the conditions where you can recruit the best candidate and avoid common pitfalls. It includes an overview of the recruitment and selection process and identifies the key principles to ensure practice is fair to all candidates at each stage.

The course is primarily aimed at academic staff involved in making selection decisions for academic roles and those with responsibility for coordinating academic recruitment procedures.

This workshop provides an opportunity for those recruiting to professional services roles to update and refresh their understanding of the recruitment and selection processes at the University of Cambridge. It includes an overview of the current recruitment and selection process and how to create the conditions where you can recruit the best candidate, avoiding common pitfalls, whilst ensuring practice is fair to all candidates at each stage.

NOTE If you are new to recruitment and selection, it is recommended that you attend the 1 day Recruitment and Selection Skills workshop.

1 other event...

Date Availability
Thu 18 Mar 2021 09:30 [Places]
Retirement: Pre-retirement Thu 25 Feb 2021   09:15 [Full]


The last two years before retirement are a good time to prepare for personal change in readiness for leaving employment. This programme will include detailed information on occupational pensions, financial advice and planning, tax and legal issues, as well as the emotional and practical issues accompanying retirement. You will have the opportunity to share information and discuss any concerns about retirement in a relaxed setting.

Senior Leadership Programme Level 2: Follow Up Event Fri 17 Sep 2021   09:00 [Places]

This follow up session is for those who attended the Senior Leadership Programme Level 2 in 2017/18, 18/19 and 19/20.

Following requests from previous participants for a follow-up six months after the programme, we now offer a follow up networking session in September for the current and previous two cohorts. The purpose of the session is to give all recent participants an opportunity to reflect on developments since undertaking the programme and to re-connect and network with their peers.

We are delighted that Graham Virgo, our Senior Pro-Vice-Chancellor (Education) is able to join this session as the guest contributor, to update the group on key issues in his area and to answer any questions you may have.

Session outline:

· Recap on key aspects of the Senior Leadership Programme Level 2

· Reconnect with other participants regarding progress and developments since the programme

· Conversation with guest contributor: Professor Graham Virgo, Senior Pro-Vice-Chancellor (Education)

· Network with other Heads of Institution (and equivalent roles) re common interests and issues

· Identify next steps for own development

SMART Objectives: Bitesize Self-taught Booking not required

SMART Objectives: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Staff Review and Development for Reviewees Tue 1 Dec 2020   09:30   [More dates...] [Places]


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on how you can prepare for and get the most out of your review meeting. You will also have the opportunity to develop a range of skills and techniques that may be used during reviews to focus on setting objectives and action planning.

1 other event...

Date Availability
Tue 23 Mar 2021 09:30 [Places]
Staff Review and Development for Reviewers Thu 12 Nov 2020   09:30   [More dates...] [Places]


The Staff Review and Development process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.

This course will focus on practical advice and development of a range of skills and techniques that may be used effectively when reviewing others. It will provide an opportunity for review practice, discussion with other reviewers and provide useful reminders of good practice.

1 other event...

Date Availability
Tue 16 Mar 2021 09:30 [Places]
Stages of Conflict: Bitesize Self-taught Booking not required

Stages of Conflict: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

Stages of Problem Solving: Bitesize Self-taught Booking not required

Stages of Problem Solving: Bitesize

PPD bitesize online resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face courses and more in-depth online modules.

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