Cambridge University Libraries Staff : Analysing Business Processes

New

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

Cambridge University Libraries Staff

Cambridge University Libraries Staff only

Number of sessions: 1

To gain an understanding of how to understand the details of the current state processes

To be able to document processes

Training Programme

Refreshments will be available in the break. A water cooler is available nearby to fill your own bottle. Please bring a notepad and pen.