University Information Services - Staff Learning & Development course timetable

An open discussion:

• Following MCS review and report ('Review of managed desktop provision (UIS)' - 13 April 2022)
• User Requirements - hardware, software (local, inter-institutional, visitors)
• Decommissioning & Future Direction - emerging technology options
• Requested by CITMG (https://www.citmg.group.cam.ac.uk)

Our first session to kick off Learning at Work Week at the University, will be presented by Ian Hosking, a User Researcher at UIS, and Bill Nicholl, University Senior Lecturer in Design & Technology Education.

They will inspire you to think creatively and explain how to be an effective problem solver in your work.

• 14:15-14:55 – Microsoft Defender – Overview of environment, followed by Q&A
• 14:55-15:05 – Brief Break
• 15:05-15:45 – Internal and external collaboration on Teams, following by Q&A
  • Federated Collaboration vs Guest Collaboration (communications & file sharing)
  • Shared Channels
  • External and Guest collaboration governance
  • Q & A

Phoenix are happy to follow up and engage individually as well, to discuss specific requirements as appropriate.

Part of our series of inspiring sessions for Learning at Work Week with University Information Services (UIS), we welcome back Ian Hosking, User Researcher at UIS and Bill Nicholl a Senior Lecturer at the University.

They will encourage you to explore creative thinking to build a creative organization and workplace.

Guest Speaker Carrie Goucher, Founder of Onefish Twofish Ltd, will show you how to have proactive meetings and be creative while doing so.

Our Learning at Work Week programme will conclude with a panel discussion to discuss how we can implement creative problem-solving at the University.

Panelists: Ian Leslie (Director, UIS), Dave Hall (CEO, The Ideas Centre Ltd), Linda Spinks (Process improvement Manager- ourcambridge) and Carrie Goucher (Founder of Onefish Twofish Ltd.) Moderator: Will Russell ( Enterprise Service Manager)

We are offering our new starters to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• John Holgate- Head of Infrastructure
• Rachel Coleman- Head of Enterprise Database Application
• Jamie Thorogood- Application Architect
• Adam Deacon- Principal DevOps Engineer
• Chris Mitchell- Head of Product and Service Design

With enough initialisms to drown in, the data privacy and protection legislation that affects our apps, online services and websites can seem impenetrable. So how do we demonstrate that we understand our users' concerns, comply with regulations and strike the balance between business and user needs?

In this session, we'll provide a refresher on cookie consent and data privacy compliance on web channels. We will review the current www.cam.ac.uk cookie and privacy setup. We will also explore when you might need to adopt local versions.

UIS is offering members of the IT community the chance to join a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Stephen Riley – Chief Operating Officer
• Kate Livingstone – Head of Digital Transformation
• Richard Hey – Head of Institution Liaison and Relationship Management
• Ron Chambers – Head of Enterprise solutions
• Abraham Martin – Head of DevOps Division

Join us at the next Content Community event to get a checklist of regular website maintenance jobs that content editors can do. We will go through how to do the tasks and how they contribute to good user experience. Examples include how to find and address broken links, establishing a content review schedule, and things you should test regularly.

Interested in seeing the inside of our West Cambridge Data Centre and understand more about how this is run and the innovative features reducing the energy usage? Then this is for you. Ritchie Carter will guide a small group of UIS staff around the West Cambridge Data Centre (WCDC).

Note that due to ongoing works in the WCDC, the group size is very limited. If there is sufficient demand as gauged via the waiting list, additional sessions may be able to be arranged later in the year

Interested in seeing the inside of our West Cambridge Data Centre and understand more about how this is run and the innovative features reducing the energy usage? Then this is for you. Ritchie Carter will guide a small group of UIS staff around the West Cambridge Data Centre (WCDC).

Note that due to ongoing works in the WCDC, the group size is very limited. If there is sufficient demand as gauged via the waiting list, additional sessions may be able to be arranged later in the year

New colleagues to UIS are invited to join a welcome event to meet our Chief Operating Officer, Steve Riley and members from our Administration and HR Office.

We can all write well. It’s our job! But how can we make our content more user centred? User-centred content helps our users and ultimately helps us.

Come to this session to:

• understand how cognitive burden affects comprehension
• use some of the methods and tools that we’ve been demonstrating over the past year
• get help and feedback from your Content Community colleagues

For this session you need to bring:

• a piece of content from your website or intranet
• any thoughts, feedback or queries you’ve had about the content
• your goals for the content. For example, you might want to:
  • improve readability
  • check that it’s accessible
  • re-organise the structure
  • test understanding of a complex subject

Celebrate summer with your UIS colleagues at an informal outdoor gathering at Fitzwilliam College Grove and Chapel Lawn.

There will be an afternoon tea-style lunch, tea, coffee and soft drinks for you to enjoy. An outdoor bar is also available to purchase (with card) a selection of alcoholic drinks of your choice.

Join content colleagues to talk about how we can use data that seems quite abstract to tell us about our content. Come to this workshop to:

• recap some general principles
• discuss some examples and sources of data
• do small-group exercises in Microsoft Teams break-out rooms

You will want to be able to look at the exercise information, and possibly some example websites in your browser, while in the MS Teams meeting. If you have access to a desk offering a second screen, that may be the most convenient.

This session is for beginners who are not confident in interpreting analytics or similar data. No preparation is required. You do not need to be familiar with any software other than MS Office 365 and your browser.

We all use search engines to look for information, whether it's to buy a second-hand sofa, or check when to repot the begonia.

If your content isn't optimised, people won't be able to find it easily through online search. Good SEO will help more people find your content more easily.

Come to this workshop to:

• Get a quick recap on best SEO practices.
• Try some of the SEO methods and tools that we’ve been demonstrating over the past year.
• Get help and feedback from your Content Community colleagues and us.

For this session you need to bring:

• one or two links to web pages that you want to optimise
• any SEO or keyword information you already have
• any ideas you have about why the content is or isn't performing well

Find out how the Digital Presence Programme's work around metadata and related concepts to improve the University's websites and digital content.

This work includes the 'Intranet in a Box' project, which aims to provision University institutions or departments with SharePoint sites that will provide common tooling and templating to improve defragmentation across the University.

Data, including managing common data and improving our approach to information architecture, is crucial for this project and other University systems.

This event is hosted by a panel of experts on the Intranet in a Box project. We aim to provide a forum for technical staff to learn about the project's framework for managing domain-level and institution-level data, and how it relates to the greater information architecture of University systems. Katya Samoylova from the Academic and Financial Planning and Analysis team (AFPA, Finance Division) will also provide an overview of their work around data governance.

Topics

• Technical capability for SharePoint data management
• Domain-level changes, including a summary of advice we're providing to content editors
• Institution-level changes
• Information architecture across University systems

This event is aimed at IT and technical staff who are already familiar with metadata, taxonomies and related concepts. If you are not already aware of these concepts and what they are used for, you may find the related event useful: Content Community event - Metadata for content editors.

A recording of this event will be available on the Content Community SharePoint site for anyone who cannot attend.