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Thu 7 Nov 2019
09:00 - 12:30

Venue: Cambridge University Development Office, Meeting Room

Provided by: Development and Alumni Relations - Staff Learning & Development


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Development & Alumni Relations: Communicating with Impact (Workshop)
BeginnersNew

Thu 7 Nov 2019

Description

Successfully managing upwards depends on your confidence, diplomacy and influencing skills.

This workshop will empower you to handle tricky situations with your manager or colleagues:

  • Benefits of ‘managing up’, what’s in it for you and them?
  • Agreeing priorities and setting realistic expectations and boundaries
  • Influencing when you don’t have authority
  • Getting clarity on delegated work and appreciating the difficulties colleagues may be facing
  • Challenging decisions in a way that is solutions-focussed and enables an open two-way discussion

You will also learn how to adapt to different personal styles in order to build an effective working relationship and understand how different drivers and motivators may affect someone else’s thinking, (why do they do that?).

Target audience
  • Development and Alumni Relations staff
  • Further details regarding eligibility requirements are available
Sessions

Number of sessions: 1

# Date Time Venue Trainer
1 Thu 7 Nov 2019   09:00 - 12:30 09:00 - 12:30 Cambridge University Development Office, Meeting Room map Sue Duraikan
Duration
  • One half day session
Related courses
Theme
Communication

Booking / availability