Communication Skills Introduction: "Are you receiving me?" Beginners
Description
Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.
Target audience
- University staff
- Further details regarding PPD's eligibility criteria are available
Aims
- to understand how your mindset affects verbal and non-verbal communication
- to understand why you must plan before you communicate
- to get your message across more clearly
- to have improved your skills in listening and understanding
- to identify words and phrases which risk shutting down communication
Duration
One full day session
Related courses
- Communicating Assertively: Online
- Communication Essentials: Online
- Communication Skills Advanced: "Was it something I said?"
- Giving Effective Feedback: Online
- Managing Challenging Conversations: Online
Theme
Communication
Events available