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Office of Student Conduct, Complaints and Appeals course timetable

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Wed 21 Mar 2018 – Tue 19 Nov

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March 2018

Wed 21
University Student Complaint Procedure (Workshop) new Finished 14:00 - 15:30 17 Mill Lane, Seminar Room B

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's new Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.

April 2018

Tue 17
University Student Complaint Procedure (Workshop) new Finished 14:30 - 16:00 17 Mill Lane, Seminar Room B

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's new Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.

Thu 19
University Examination Review Procedure (Workshop) new Finished 10:00 - 11:30 17 Mill Lane, Seminar Room B

This workshop will provide you with an overview of the Examination Review Procedure, including: guidance on mark checks; how some matters might be dealt with at an Examiners’ Meeting; how an investigation is undertaken once a student raises a formal complaint regarding their results; and possible outcomes that Examiners may be required to undertake.

This presentation will be followed by a series of case studies, giving you the opportunity to understand how the Examination Review Procedure works in practice.

May 2018

Tue 15
University Examination Review Procedure (Workshop) new CANCELLED 09:30 - 11:00 17 Mill Lane, Seminar Room G

This workshop will provide you with an overview of the Examination Review Procedure, including: guidance on mark checks; how some matters might be dealt with at an Examiners’ Meeting; how an investigation is undertaken once a student raises a formal complaint regarding their results; and possible outcomes that Examiners may be required to undertake.

This presentation will be followed by a series of case studies, giving you the opportunity to understand how the Examination Review Procedure works in practice.

September 2018

Wed 5
University Examination Review Procedure (Workshop) new Finished 10:00 - 11:30 17 Mill Lane, Seminar Room B

This workshop will provide you with an overview of the Examination Review Procedure, including: guidance on mark checks; how some matters might be dealt with at an Examiners’ Meeting; how an investigation is undertaken once a student raises a formal complaint regarding their results; and possible outcomes that Examiners may be required to undertake.

This presentation will be followed by a series of case studies, giving you the opportunity to understand how the Examination Review Procedure works in practice.

Wed 26
University Student Complaint Procedure (Workshop) new Finished 10:00 - 11:30 8 Mill Lane, Lecture Room 10

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's new Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.

September 2019

Mon 23
University Student Discipline Procedure Briefing new Finished 10:00 - 11:00 Department of Zoology, Main Lecture Theatre

This training will provide an overview of the University’s new Student Discipline Procedure, which will be introduced at the start of Michaelmas Term 2019. The training will provide an overview of the new Procedure including how academic and non-academic student misconduct will be dealt with from investigation and decision making, through to the likely outcomes. As well as providing information on how to support students through the new process and how to raise concerns regarding student behaviour, the session will also include an overview of the revised guidance on investigating academic misconduct (plagiarism) at department/faculty level.

Thu 26
University Student Complaint Procedure (Workshop) new Finished 10:30 - 12:00 Student Services Centre, Exams Hall, Room AG03a

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.

November 2019

Tue 19
Responding to Harassment and Sexual Misconduct in the University Setting new [Places] 10:00 - 12:00 Student Counselling Service

This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence before discussing how to appropriately respond to disclosures of this and other unwanted behaviours which might also constitute a criminal offence.

There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and reporting options available.