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Office of Student Conduct, Complaints and Appeals course timetable

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Tue 24 Sep – Tue 19 Nov

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[ No events on Tue 24 Sep ]

September 2019

Thu 26
University Student Complaint Procedure (Workshop) new Finished 10:30 - 12:00 Student Services Centre, Exams Hall, Room AG03a

This workshop will give you an opportunity to consider how complaints might be prevented and when complaints first arise how to respond to them appropriately and in line with the University's Student Complaint Procedure.

In addition to providing you with an overview of the Student Complaint Procedure, the workshop will include practical tips for investigating and taking action following complaints at a local level. The session will include a presentation and a series of case studies, giving you the opportunity to put the principles into practice.

November 2019

Tue 19
Responding to Harassment and Sexual Misconduct in the University Setting new Finished 10:00 - 12:00 Student Counselling Service

This session aims to provide an understanding of the prevalence, myths and stereotypes surrounding sexual violence before discussing how to appropriately respond to disclosures of this and other unwanted behaviours which might also constitute a criminal offence.

There will be a focus on the practicalities of dealing with someone in distress, what to do in the event of being a first point of disclosure, what questions to ask and what to record. The session will also discuss how to think about risk and will provide an outline of the support and reporting options available.