Change and Programme Management Office course timetable

Mental Health First Aid (MHFA) is an internationally recognised training course, designed to teach people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. In the same way as learning physical first aid, MHFA teaches people how to recognise those crucial warning signs of mental ill health and feel confident to guide someone to appropriate support.

To become a Mental Health First Aider, participants must complete a two-day MHFA course. This is a comprehensive awareness and skills course, which includes a mix of presentations, discussions and group work activities. Every MHFA course is delivered by a quality assured instructor who has completed the Instructor Training programme accredited by the Royal Society for Public Health

As an MHFAider you will be able to:

• Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
• Encourage a person to identify and access sources of professional help and other supports
• Practise active listening and empathy
• Have a conversation with improved mental health literacy around language and stigma
• Discuss the MHFAider role in depth, including boundaries and confidentiality
• Practise self-care
• Know how to use the MHFAider Support App®
• Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

Over 17 million working days were lost in 2022/23 to poor mental health, more than ever before, with most absences in the UK workplace due to stress-related illness. So, whilst stress is an entirely natural human response that keeps us switched on and safe, it’s clear that unmanageable levels of stress are impacting the modern workplace more than any other aspect of our health and wellbeing.

To help shine a light on this much-discussed but often misunderstood topic, Mike O’Hara, director of training at Start Within, will provide a deep-dive into the nature of stress specific to life in 2024, using six key standards to address the common causes of our overwhelm.

Attendees will be invited to share their observations, questions and individual coping strategies, as well as participate in a little bit of stressbusting creative art therapy (don’t knock it ‘til you’ve tried it!)

Training Objectives:

• Learn more about stress and the impact it can have on us
• Utilise the six key standards to address common causes of stress
• Explore and define stressbusters that’s right for you
• Share with others and gain useful ideas and insight from them

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

The I-Act course for managers is aimed at supporting managers to improve workplace wellbeing and helping them to support employees who may experience a mental health or wellbeing issue. The training maintains a focus on common mental health issues, such as anxiety and depression, and addresses how we might improve wellbeing in order to build resilience.

This is an online half day trial.

The course gives practical guidance and tools for how we might improve our own mental health and wellbeing and support others who may have a mental health or wellbeing issue. It informs participants as to what they need to know and offers tools for addressing and improving mental health and wellbeing in the workplace.

This training highlights what managers need to know about managing mental health in the workplace (for example, regarding legislation and The Health and Safety Executive).

The course comes with free access to on-line i-act resources.

The i-Act course is accredited by The Royal College of Psychiatrists.

Training Objectives:

• Gives managers a greater understanding of mental health and wellbeing issues and help them recognise when colleagues may need further help and support
• Provides practical tools for promoting positive wellbeing in the workplace to help build resilience for ourselves as managers and for colleagues
• Offers guidance and advice for how managers can connect with colleagues who may be experiencing a mental health or wellbeing issue
• Equips managers with practical tools, a resource pack and signposting to further help and support concerning mental health and wellbeing issues

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

These are stand-alone training sessions and participants should only attend one session.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This interactive course is complementary to other courses within the Continuous Improvement theme and is designed to give delegates the knowledge and tools to;

• plan and deliver process improvement workshops
• coach and support others to improve processes

The top two categories of requests from you, the community, are for Networking and Community Building and Best Practices and Experience Sharing. These regular events are for informal conversation and sharing with others across the University, hosted by members of the core team. Please join us to meet others, discuss your priorities and share learning for this part of your role.

This is our first EA/PA CoP event. It will be a friendly, informal, online opportunity to discuss and share useful Outlook Tips.

The session will be run by Riane Cooke, Bhava Quinn and Jillian Luntz. They’ll be focusing on sharing helpful tools and tips they use in their roles as EAs on Task Lists, Categories, Email Rules, Colour Coding Emails and Setting-up meetings. It is NOT intended to be formal training session, but more about shared learnings. The panel would LOVE your feedback on how you work and to hear your top tips too. Please come along for learning and sharing.

“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School.

Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale.

This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.

Three alternative dates – please only sign up to one as the content is identical.

You've heard of a book group, but how about one for podcasts? In these sessions we will focus on a different episode from the wonderful Squiggly Careers Amazing If podcasts, which includes over 300 episodes on career based topics ranging from coaching and confidence, to strength and values.

Before each session you will be sent a link to a podcast episode to listen to and reflect upon. During the session you will be led through a selection of tasks/exercises recommended in the episode Pod Sheet. You will have the opportunity to work on these individually and then reflect back as a group.

Session 14: How to turn hard times into useful learning

In this episode podcast hosts discuss how hard moments at work can help us learn. They explore how to respond when a hard moment happens (especially when it’s unexpected), how to get perspective after the moment and training our brains so that in the future we can feel good about how we show up in a hard moment.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This full day specialist bespoke training equips Wellbeing Advocates to be powerful champions for wellbeing. The training is designed to establish the roles and responsibilities of a Wellbeing Advocate and to support you with the knowledge, skills, and experience to develop in your role.

Training Outcomes:  

• The fundamentals of physical, psychological and social wellbeing 

• The role of the Wellbeing Advocate 

• The importance of healthy boundaries 

• Interpersonal skills for Wellbeing Champions 

• How to lead effective wellbeing and health campaign 

Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.

Please note these are stand-alone training sessions and participants should only attend one session.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. 

CoPs bring colleagues together in order to:

• Create support networks

• Learn and grow their skills

• Share knowledge and join up related work

• Share common approaches

• Collaborate and innovate, and create better practices for everyone.

Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.

A series of 30 minute drop-in sessions to talk with one of the Continuous Improvement team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the team. These are not workshops or taught sessions.

The team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

Join the Post Graduate Masters Community of Practice for a one-hour panel discussion where colleagues working in University offices and departments will share best practice and discuss how they have applied guidance on the University framework for residency and intermission for postgraduate taught programmes.

There will be time for questions, discussions and case scenarios (live cases cannot be discussed for confidentiality reasons).

Discover the potential of AI in your daily work! Join LM CoP community member William Dixon, Information Services Training Lead for Development & Alumni Relations, for an insightful presentation on AI adoption within the department. This engaging one-hour session will cover:

• An introduction to cutting-edge AI tools, including ChatGPT, Microsoft Copilot, Claude, and Perplexity
• Ethical considerations: privacy, bias, transparency
• Practical tips for responsible and effective AI integration in your workflow

The presentation will conclude with an interactive Q&A, allowing you to address your specific AI-related queries.