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An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

A short how-to guide to creating and using SIPOC analysis in process improvement

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

5S is defined as a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity. It's designed to help build a quality work environment, both physically and mentally.

This short virtual session looks at the Lean 5S tool as a way of organising workspace and how this can help wellbeing. It also draws comparisons with the Marie Kondo tidying method.

In preparation for the session, please take a photograph of something that makes you happy.

You will receive joining instructions a few days before the session with instructions on where to upload your photographs.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

"I liked that there was a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

Are you feeling stuck in a rut? Would you like some inspiration or a supportive listening ear? Would you like to meet some new people from across the University and find out more about how this unique and strange institution works? This is a great opportunity for you. We have brought together panels of experienced managers and leaders from across the University for two special speed mentoring sessions so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress. 

"The fact that we saw four different mentors was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."

Please register for just one of these events.

Tuesday 3rd November 2020 Time: 10.30-11.30

Mentors:

• Jessica Barrick - Deputy Head - Finance and Studentships
• Marie Butcher - Faculty Administrator - Faculty of Human, Social & Political Sciences
• Daniel Wunderlich - Assistant Director (SHSS & SAH) – Research Office
• Steve Riley - Chief Operating Officer - University Information Services
• Linda Spinks - Process Improvement Manager - ourcambridge
• Dr Susie Wan - Faculty Administrator - Faculty of Economics

Date: Thursday 10th December 2020 Time: 15.30-16.30

Mentors:

• Amanda Hepton-Patchett - Communications Lead - ourcambridge
• Anthony Dangerfield - Head - International Student Office
• Kate Livingstone - Senior User Researcher - University Information Services
• Marita Walsh - Support Services Manager - Department of Chemistry
• Ben Warn - Acting Secretary - School of Arts & Humanities
• Jane Wilkinson - Head - Postgraduate Admissions

Please note you will be invited to meet four out of the six mentors listed. Due to the complexity of the scheduling, it is not possible to request particular mentors. You will be sent details of who you will be meeting and the times, in advance. If you foresee any particular difficulty, please email rebecca.shipley@admin.cam.ac.uk

Over the past year, ourcambridge has worked with professional services staff from across the University to develop a set of core values that underpin the way we work. The values that you chose together were: Trust, Respect, Integrity and Collaboration. Embedding these as part of our culture means truly living them in the way in the way we work, through our actions and behaviours.

This focus group provides the opportunity for you to share your ideas for practical ways in which we can bring these values to life in our daily work. We will discuss the types of initiatives, tools and resources that individuals, managers, and teams may find most useful for promoting and embedding these new values. The focus group will be formed of 6 colleagues using Microsoft Teams.

The sessions will be led by Fatima Baldo, Jenny Rampling and Freya Villis, Senior Programme Co-ordinators

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

The workshop is part of the first stage of the ‘Reimagining Professional Services’ programme where we will discuss what is working well for staff, and where there is room for improvement, for the benefit of the collegiate University.

This series of drop in sessions has been designed to support both mentees and mentors who are taking part in the ourcambridge self-match mentoring scheme. They are entirely optional and you can attend as many or as few as you would like. To ensure that everyone is able to contribute to the sessions we are limiting the number of places for each session to 20. Where sessions are specifically designed for either the mentees or the mentors, this will be made clear (if you are both, you are welcome to attend both). The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions

There is no need to attend all sessions. Please register only for those that you wish to attend.

• Wednesday 21 October 12:00-13:00: Mentoring basics (for both mentors and mentees)
• Wednesday 18 November 11.00-12:00: Establishing a positive mentoring relationship (mentees only)
• Thursday 26 November 11:30-12:30: Establishing a positive mentoring relationship (mentors only)
• Wednesday 16 December 14:00-15:00: Self reflection (for mentees only)
• Monday 18 January 15:00-16:00: Goal setting (for both mentors and mentees)
• Friday 19 February 14:00-15:00: Communication skills (listening and questioning) (for both mentors and mentees)
• Thursday 18 March 10:00-11:00: Giving and receiving feedback

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.