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8 Wastes Self-taught Booking not required

An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

SIPOC training Self-taught Booking not required

A short how-to guide to creating and using SIPOC analysis in process improvement

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

The ourcambridge Supporting our Staff team have developed this session, to provide a follow up to the very popular ‘What do you value in life?’ workshop. In the first session, participants identified their own personal values and considered what they might mean for how they lived their life and went about their work. In this follow up session, participants will reflect further on their personal values and participate in some exercises that will help them to identify further positive actions they can take to achieve closer alignment to their values in a supportive and motivating environment.

2 other events...

Date Availability
Mon 12 Jul 2021 11:30 [Full]
Tue 20 Jul 2021 11:00 [Places]
Analysing Business Processes: Where Do I Start? Thu 29 Jul 2021   13:30 [Places]

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

1 other event...

Date Availability
Mon 5 Jul 2021 12:00 [Full]
Drop In Sessions - Simplifying our Processes new Tue 15 Jun 2021   09:00   [More dates...] [Places]

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

101 other events...

Date Availability
Tue 15 Jun 2021 16:00 [Places]
Fri 18 Jun 2021 09:00 [Places]
Fri 18 Jun 2021 16:00 [Places]
Fri 25 Jun 2021 09:00 [Places]
Fri 25 Jun 2021 16:00 [Places]
Tue 29 Jun 2021 09:00 [Places]
Tue 29 Jun 2021 16:00 [Places]
Fri 2 Jul 2021 09:00 [Places]
Fri 2 Jul 2021 16:00 [Places]
Tue 6 Jul 2021 09:00 [Places]
Tue 6 Jul 2021 16:00 [Places]
Fri 9 Jul 2021 09:00 [Places]
Fri 9 Jul 2021 16:00 [Places]
Tue 13 Jul 2021 09:00 [Places]
Tue 13 Jul 2021 16:00 [Places]
Fri 16 Jul 2021 09:00 [Places]
Fri 16 Jul 2021 16:00 [Places]
Tue 20 Jul 2021 09:00 [Places]
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Fri 23 Jul 2021 09:00 [Places]
Fri 23 Jul 2021 16:00 [Places]
Tue 27 Jul 2021 09:00 [Places]
Tue 27 Jul 2021 16:00 [Places]
Fri 30 Jul 2021 09:00 [Places]
Fri 30 Jul 2021 16:00 [Places]
Tue 3 Aug 2021 09:00 [Places]
Tue 3 Aug 2021 16:00 [Places]
Fri 6 Aug 2021 09:00 [Places]
Fri 6 Aug 2021 16:00 [Places]
Tue 10 Aug 2021 09:00 [Places]
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Fri 13 Aug 2021 09:00 [Places]
Fri 13 Aug 2021 16:00 [Places]
Tue 17 Aug 2021 09:00 [Places]
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Fri 20 Aug 2021 09:00 [Places]
Fri 20 Aug 2021 16:00 [Places]
Tue 24 Aug 2021 09:00 [Places]
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Fri 27 Aug 2021 09:00 [Places]
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Tue 31 Aug 2021 09:00 [Places]
Tue 31 Aug 2021 16:00 [Places]
Fri 3 Sep 2021 09:00 [Places]
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Tue 7 Sep 2021 09:00 [Places]
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Fri 10 Sep 2021 09:00 [Places]
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Fri 17 Sep 2021 09:00 [Places]
Fri 17 Sep 2021 16:00 [Places]
Tue 21 Sep 2021 09:00 [Places]
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Fri 24 Sep 2021 09:00 [Places]
Fri 24 Sep 2021 16:00 [Places]
Tue 28 Sep 2021 09:00 [Places]
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Fri 1 Oct 2021 09:00 [Places]
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Tue 5 Oct 2021 09:00 [Places]
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Fri 8 Oct 2021 09:00 [Places]
Fri 8 Oct 2021 16:00 [Places]
Tue 12 Oct 2021 09:00 [Places]
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Fri 15 Oct 2021 09:00 [Places]
Fri 15 Oct 2021 16:00 [Places]
Tue 19 Oct 2021 09:00 [Places]
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Fri 22 Oct 2021 09:00 [Places]
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Tue 26 Oct 2021 09:00 [Places]
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Fri 29 Oct 2021 09:00 [Places]
Fri 29 Oct 2021 16:00 [Places]
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Fri 12 Nov 2021 09:00 [Places]
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Fri 19 Nov 2021 09:00 [Places]
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Fri 26 Nov 2021 09:00 [Places]
Fri 26 Nov 2021 16:00 [Places]
Tue 30 Nov 2021 09:00 [Places]
Tue 30 Nov 2021 16:00 [Places]
Fri 3 Dec 2021 09:00 [Places]
Fri 3 Dec 2021 16:00 [Places]
Tue 7 Dec 2021 09:00 [Places]
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Tue 14 Dec 2021 09:00 [Places]
Tue 14 Dec 2021 16:00 [Places]

5S is defined as a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity. It's designed to help build a quality work environment, both physically and mentally.

This short virtual session looks at the Lean 5S tool as a way of organising workspace and how this can help wellbeing. It also draws comparisons with the Marie Kondo tidying method.

In preparation for the session, please take a photograph of something that makes you happy.

You will receive joining instructions a few days before the session with instructions on where to upload your photographs.

Festival of Wellbeing - Nurturing a Lean Habit new Tue 6 Jul 2021   14:15 [Places]

During this interactive session the ourcambridge Simplifying our Processes team will look at how habits can be established and how this can be applied to Lean tools and techniques, so helping to embed Continuous Improvement across the University. We will then discuss the impact that this could have on wellbeing.

The Covid-19 pandemic has changed the way we work forever. One of the biggest challenges that employers face is how to navigate new hybrid ways of working that deliver both improved productivity and a happier, healthier workforce. This interactive, small group session, will invite participates to share their thoughts on the last year, how we centre staff wellbeing in new ways of working and how we may overcome any obstacles along the way?

The session will be facilitated by Jenny Rampling, (Senior Programme Coordinator at ourcambridge), who is part of the ‘Cambridge Works – New ways of working’ project team at the University.

3 other events...

Date Availability
Wed 30 Jun 2021 10:00 [Places]
Mon 5 Jul 2021 12:00 [Places]
Wed 7 Jul 2021 10:00 [Places]

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here -

2 other events...

Date Availability
Mon 12 Jul 2021 09:15 [Full]
Tue 24 Aug 2021 09:15 [Places]
Lean Practitioner Course (LCS 1b) charged Tue 14 Sep 2021   09:15   [More dates...] [Places]
  • The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy for payment details etc.

1 other event...

Date Availability
Tue 22 Jun 2021 09:15 [Full]
LiL: Mentoring new Self-taught Booking not required

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

LiL: Remote Working Self-taught Booking not required

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

This series of informal drop in sessions is designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start with Q&A with a panel of experienced managers drawn from across the University. This will be followed by the opportunity to discuss a scenario or question arising from the panel discussion in a smaller, more intimate break out room setting. The format is designed to facilitate peer support and learning. The sessions are not training sessions, although recommendations for training and other resources will be provided.

Times and topics

  • Thursday 15th April, 11:00-12:00, Objective setting for yourself and your team
  • Monday 26th April, 10:00-11:30, Supporting the well-being of your team
  • Tuesday 18th May, 10:00-11:30, Using coaching skills to develop others
  • Thursday 10th June, 11:00-12:30, Giving and receiving feedback well
  • Monday 28th June, 10:00-11:30, Making the most of 1:1s
  • Tuesday 13th July, 10:00-11:30, Saying thank you and celebrating success

1 other event...

Date Availability
Mon 28 Jun 2021 10:00 [Full]

Peers support sessions offer the opportunity for mentors/mentees to come together and learn from one another in a safe space. The sessions are informal and designed to offer people the chance to share their experiences and talk over any challenges they may be having. Mentor and mentee sessions will be run separately. Anything discussed in the sessions should remain confidential.


Sessions for mentors:

  • Tuesday 9 March 3.30 – 4.00pm
  • Tuesday 8 June 11.00 – 11.30am
  • Thursday 4 November 2.00 – 2.30pm

Sessions for mentees:

  • Thursday 11 March 2.00 – 2.30pm
  • Monday 14 June 10.30 – 11.00am
  • Wednesday 10 November 11.00 – 11.30am

2 other events...

Date Availability
Thu 4 Nov 2021 14:00 [Places]
Wed 10 Nov 2021 11:00 [Places]
Practicing digital self-care for ourselves and others new Tue 29 Jun 2021   10:00 [Places]

In this session we will explore the diverse ways in which we engage with the online world, and discuss mental and emotional health in the context of the different digital cultures we live in: social media, video streaming, and work collaboration platforms, among others. The concept of being Digitally Well will be introduced as a way of differentiating between digital habits that are humane and nourishing and those that are harmful and depleting, with a particular emphasis on emotional regulation and body awareness practices.

Questions to think about before this session:

· What are your most and least favourite online activities, and what emotional impact do they have on you?

· What online activities do you tend to seek out when you are experiencing difficult emotions?

About the Trainer

Teodora Pavkovic is an external trainer who will be leading the course. She is a psychologist, parenting coach and digital wellness consultant who utilizes the principles of emotional intelligence, neuroscience and positive psychology to inform and improve digital wellness for individuals, families and organizations. She conducts one-on-one coaching with children and adults, facilitates talks and workshops with educators and corporates, consults with a variety of for- and non-profit organizations and speaks on expert panels and at international conferences. As a certified digital wellness educator and member of both the British and American Psychological Associations, as well as co-chair of the parenting professionals group of the Children's Screen-Time Action Network and advisory board member of several educational and mental health organizations, Teodora is committed to helping individuals and groups preserve and protect their wellbeing and relationships in this increasingly digital world.

These events are sponsored by HR, ourcambridge and UIS as part of the Digital Workplace and Cambridge Works Programmes.

Process Mapping and Analysis Self-taught Booking not required

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

"Feeling gratitude and not expressing it is like wrapping a present and not giving it" - William Arthur Ward

We all like to feel appreciated but how often do we take the time to say thank you and praise a colleague for a job well done? From a University perspective, recognition and appreciation are vital: they create a positive working environment, motivate people, make them feel valued, help them to see the purpose and importance of their work, and improve performance by reinforcing positive behaviours and embedding values.

We are offering this session to provide an opportunity for colleagues to share ideas and approaches for recognising and appreciating the contribution of others. We will be telling you about the launch of the University’s new e-card system and inviting colleagues from departments who have launched their own recognition initiatives to share their experiences.

This series of drop in sessions has been designed to support both mentees and mentors who are taking part in the ourcambridge self-match mentoring scheme. They are entirely optional and you can attend as many or as few as you would like. To ensure that everyone is able to contribute to the sessions we are limiting the number of places for each session to 20. Where sessions are specifically designed for either the mentees or the mentors, this will be made clear (if you are both, you are welcome to attend both). The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.


There is no need to attend all sessions. Please register only for those that you wish to attend.

  • Friday 19 February 14:00-15:00: Communication skills (listening and questioning) (for both mentors and mentees)
  • Thursday 18 March 10:00-11:00: Giving and receiving feedback
  • Wednesday 24 March 11.00 – 12.00: Mentoring Basics
  • Tuesday 11 May 11.00 – 12.00 : Establishing a Positive Mentoring Relationship (mentors only)
  • Wednesday 19 May 10.00 – 11.00 : Mentoring Basics
  • Monday 24 May 14.00 – 15.00 : Establishing a Positive Mentoring Relationship (mentees only)
  • Thursday 27 May 14.00 – 15.00 : Mentoring Basics
  • Tuesday 29 June 10.00 – 11.00 : Self Reflection (mentees only)
  • Tuesday 6 July 11.00 – 12.00 : Mentoring Basics
  • Wednesday 22 September 15.00 – 16.00 : Goal Setting
  • Wednesday 29 September 14.00 – 15.00 : Mentoring Basics
  • Thursday 21 October 11.00 – 12.00 : Communication Skills (listening and questioning)
  • Tuesday 16 November 10.00 – 11.00 : Mentoring Basics
  • Thursday 2 December 14.00 – 15.00 : Giving and Receiving Feedback

6 other events...

Date Availability
Tue 6 Jul 2021 11:00 [Places]
Wed 22 Sep 2021 15:00 [Places]
Wed 29 Sep 2021 14:00 [Places]
Thu 21 Oct 2021 11:00 [Places]
Tue 16 Nov 2021 10:00 [Places]
Thu 2 Dec 2021 14:00 [Places]
Six Thinking Hats Self-taught Booking not required

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

A bite-sized video about developing a vision and challenge statements in the context of Lean and process improvement.

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

We are offering this ‘taster’ session to provide you with an introduction to thinking about your values. Following the introduction of the Professional Services Values of trust, respect, integrity and collaboration, we are offering this opportunity for you to consider how you can align these with your own personal values, and what this might mean in terms of how you live your life and go about your work.

1 other event...

Date Availability
Wed 16 Jun 2021 10:00 [Full]
What is Lean? Self-taught Booking not required

This short video provides an overview of the history and high level principles of Lean as a process improvement methodology.

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