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Showing courses 1-25 of 27
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8 Wastes Self-taught Booking not required

An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

The ourcambridge Supporting our Staff team have developed this session, to provide a follow up to the very popular ‘What do you value in life?’ workshop. In the first session, participants identified their own personal values and considered what they might mean for how they lived their life and went about their work. In this follow up session, participants will reflect further on their personal values and participate in some exercises that will help them to identify further positive actions they can take to achieve closer alignment to their values in a supportive and motivating environment.

1 other event...

Date Availability
Wed 19 Jan 2022 11:00 [Places]
Analysing Business Processes: Where Do I Start? Wed 3 Nov 2021   09:30 [Places]

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

A series of informal peer-to-peer discussion groups have been arranged for Departmental Administrators and managers with responsibility for discussing and agreeing working arrangements with individuals in teams over the weeks and months ahead. The sessions are to share plans, ideas, and feedback during the ongoing implementation of hybrid working as more staff return to the workplace.

Each small group session will be facilitated by a member of the ‘Cambridge Works – New Ways of Working Project Team’

5 other events...

Date Availability
Wed 13 Oct 2021 11:00 [Places]
Thu 28 Oct 2021 11:00 [Places]
Wed 10 Nov 2021 13:00 [Places]
Thu 25 Nov 2021 14:00 [Places]
Mon 6 Dec 2021 14:00 [Places]

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

2 other events...

Date Availability
Tue 5 Oct 2021 10:00 [Full]
Wed 8 Dec 2021 14:00 [Places]
Drop In Sessions - Simplifying our Processes new Tue 21 Sep 2021   09:00   [More dates...] [Places]

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

49 other events...

Date Availability
Tue 21 Sep 2021 16:00 [Places]
Fri 24 Sep 2021 09:00 [Full]
Fri 24 Sep 2021 16:00 [Full]
Tue 28 Sep 2021 09:00 Not bookable
Tue 28 Sep 2021 16:00 [Places]
Fri 1 Oct 2021 09:00 [Places]
Fri 1 Oct 2021 16:00 [Places]
Tue 5 Oct 2021 09:00 [Places]
Tue 5 Oct 2021 16:00 [Places]
Fri 8 Oct 2021 09:00 [Places]
Fri 8 Oct 2021 16:00 [Places]
Tue 12 Oct 2021 09:00 [Places]
Tue 12 Oct 2021 16:00 [Places]
Fri 15 Oct 2021 09:00 [Places]
Fri 15 Oct 2021 16:00 [Places]
Tue 19 Oct 2021 09:00 [Places]
Tue 19 Oct 2021 16:00 [Places]
Fri 22 Oct 2021 09:00 [Places]
Fri 22 Oct 2021 16:00 [Places]
Tue 26 Oct 2021 09:00 [Places]
Tue 26 Oct 2021 16:00 [Places]
Fri 29 Oct 2021 09:00 [Places]
Fri 29 Oct 2021 16:00 [Places]
Tue 2 Nov 2021 09:00 [Places]
Tue 2 Nov 2021 16:00 [Places]
Fri 5 Nov 2021 09:00 [Places]
Fri 5 Nov 2021 16:00 [Places]
Tue 9 Nov 2021 09:00 [Places]
Tue 9 Nov 2021 16:00 [Places]
Fri 12 Nov 2021 09:00 [Places]
Fri 12 Nov 2021 16:00 [Places]
Tue 16 Nov 2021 09:00 [Places]
Tue 16 Nov 2021 16:00 [Places]
Fri 19 Nov 2021 09:00 [Places]
Fri 19 Nov 2021 16:00 [Places]
Tue 23 Nov 2021 09:00 [Places]
Tue 23 Nov 2021 16:00 [Places]
Fri 26 Nov 2021 09:00 [Places]
Fri 26 Nov 2021 16:00 [Places]
Tue 30 Nov 2021 09:00 [Places]
Tue 30 Nov 2021 16:00 [Places]
Fri 3 Dec 2021 09:00 [Places]
Fri 3 Dec 2021 16:00 [Places]
Tue 7 Dec 2021 09:00 [Places]
Tue 7 Dec 2021 16:00 [Places]
Fri 10 Dec 2021 09:00 [Places]
Fri 10 Dec 2021 16:00 [Places]
Tue 14 Dec 2021 09:00 [Places]
Tue 14 Dec 2021 16:00 [Places]

5S is defined as a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity. It's designed to help build a quality work environment, both physically and mentally.

This short virtual session looks at the Lean 5S tool as a way of organising workspace and how this can help wellbeing. It also draws comparisons with the Marie Kondo tidying method.

In preparation for the session, please take a photograph of something that makes you happy.

You will receive joining instructions a few days before the session with instructions on where to upload your photographs.

3 other events...

Date Availability
Tue 19 Oct 2021 14:00 [Places]
Wed 10 Nov 2021 10:00 [Places]
Thu 9 Dec 2021 14:00 [Places]

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here -

3 other events...

Date Availability
Tue 28 Sep 2021 09:15 [Full]
Tue 16 Nov 2021 09:15 [Places]
Mon 13 Dec 2021 09:15 [Places]
Lean Practitioner Course (LCS 1b) charged Tue 7 Dec 2021   09:15 [Places]
  • The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy for payment details etc.

LiL: Mentoring new Self-taught Booking not required

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

LiL: Remote Working Self-taught Booking not required

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

Discussion Topic: Building digital literacy and encouraging innovation

This series follows on from the very popular first series held from April-July 2021. These informal drop-in sessions are designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start an hour of Q&A and discussion with a panel of experienced managers drawn from across the University. This will be followed by half an hour of small group discussion to allow participants the opportunity to meet other managers and share practice, in a smaller, more intimate setting. Those wishing to leave after the first hour and not stay on for final half hour in break out rooms, are free to do so. The format of the sessions is designed to facilitate peer support and learning. The sessions are not training sessions, although recommendations for training and other resources will be provided.

Comments from Series 1 participants: “I am loving all of these sessions and am so happy to have discovered a platform where ‘it all makes sense’” “It’s lovely to convene a group of people interested in leadership and developing their skills in this area.” “I intend to participate in as many sessions as I can because this forum gives a focused approach on developing leadership skills that are expected within the University. I had been looking for some sort of a planned approach to this and am really glad I found this.”


Rachel Dalton - Philanthropic Communications Manager, University Development and Alumni Relations

Cathy Marsden - Project Manager, Careers Service

Jay Pema - Head of Digital Services, Cambridge University Library

Natalie Robson - Digital Lead, ourcambridge

Questions we will consider during the session

1. Why does it matter that you build digital literacy in your team?

2. What are the benefits for the manager, the team, and those they support?

3. There is such a wide range of technology out there, should we all be trying to be experts in everything, or is it more efficient to leave it to those who already have these skills?

4. What does ‘good enough’ look like?

5. Why, in your experience, can staff be reluctant to adopt new technologies?

6. What approaches do you use to overcome these challenges?

7. What support is available for staff wanting to upskill themselves or managers wishing to upskill their teams?

7 other events...

Date Availability
Wed 20 Oct 2021 10:30 [Full]
Wed 8 Dec 2021 10:00 [Places]
Tue 11 Jan 2022 11:00 [Places]
Wed 2 Feb 2022 10:00 [Places]
Tue 8 Mar 2022 11:00 [Places]
Wed 27 Apr 2022 10:00 [Places]
Tue 7 Jun 2022 10:00 [Places]
Nurturing a Lean Habit Wed 6 Oct 2021   14:00   [More dates...] [Places]

During this interactive session the ourcambridge Simplifying our Processes team will look at how habits can be established and how this can be applied to Lean tools and techniques, so helping to embed Continuous Improvement across the University. We will then discuss the impact that this could have on wellbeing.

1 other event...

Date Availability
Wed 1 Dec 2021 14:00 [Places]

Peer support sessions offer the opportunity for mentors/mentees to come together and learn from one another in a safe space. The sessions are informal and designed to offer people the chance to share their experiences and talk over any challenges they may be having. Mentor and mentee sessions will be run separately. Anything discussed in the sessions should remain confidential.


Sessions for mentors:

  • Thursday 23 September 10.00 – 10.30am
  • Thursday 4 November 2.00 – 2.30pm

Sessions for mentees:

  • Friday 24 September 10.30 – 11.00am
  • Wednesday 10 November 11.00 – 11.30am

3 other events...

Date Availability
Fri 24 Sep 2021 10:30 [Places]
Thu 4 Nov 2021 14:00 [Places]
Wed 10 Nov 2021 11:00 [Places]
ourcambridge Speed Mentoring event new Wed 17 Nov 2021   10:45   [More dates...] [Places]

Have you ever wished you could get 10 minutes with a senior colleague to ask their advice on how they would handle something? Have you ever wondered how others approach challenging problems? This is your opportunity to ask. We are bringing together a panel of senior managers and leaders from across the University for a special speed mentoring session so that they can offer you their support and advice.

Speed mentoring offers you the opportunity for a series of short, focused conversations about a specific question or issue you are struggling with. You will rotate around four different mentors, spending around 10 minutes with each, to gain different perspectives on an issue you are seeking to resolve or a project you are trying to progress.

"I liked that there were a diverse background of university staff involved in the session, and all of the mentors were really engaged and enthusiastic. I felt that I could be honest about some of my experiences in the University, good and bad. All the mentors I spoke to acted as a good sound board for the issues that I wanted to discuss and they have given me some excellent advice and ideas."

"The fact that we saw 4 different mentees was brilliant - we gained different perspectives, saw different mentoring types and were also introduced to people and roles we may not have known about."


  • Dr Shafiq Ahmed - Coordinator of Energy at Cambridge Strategic Research Initiative, Department of Chemistry
  • Jenny Blakesley - Director of Careers Service
  • Susie Chan - Assistant Head of Operations, Postdoc Academy
  • Lara Gisborne - Department Administrator, Sociology
  • Natalie Robson - Portfolio Manager, ourcambridge
  • Andrew Rose - Relationship Manager, UIS

4 other events...

Date Availability
Wed 12 Jan 2022 10:45 [Places]
Wed 2 Mar 2022 09:45 [Places]
Wed 15 Jun 2022 09:45 [Places]
Thu 14 Jul 2022 13:45 [Places]
Process Mapping and Analysis Self-taught Booking not required

A short course explaining how we identify, map and analyse business processes at the University of Cambridge

In this session we will look at how creating a strong professional presence or ‘brand’ can help you achieve your career goals. You will learn some top tips for enhancing your profile, together with strategies for developing behaviours that will help you stand out from the crowd and open up opportunities.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentor and build your confidence as a mentee. We will also touch on how to overcome any obstacles in the mentoring relationship.

In this session we will discuss together how to get your mentoring relationship off to a good start, how to build trust with your mentee and build your confidence as a mentor. We will also touch on how to overcome any obstacles in the mentoring relationship.

Self-match mentoring scheme: Goal setting new Wed 22 Sep 2021   15:00   [More dates...] [Places]

In this session we will discuss the importance of setting goals for a successful mentoring relationship and how to break down big goals in to mini goals. We will be inviting mentors and mentees to share their experience of setting mentoring goals.

4 other events...

Date Availability
Wed 29 Sep 2021 14:00 [Places]
Thu 21 Oct 2021 11:00 [Places]
Tue 16 Nov 2021 10:00 [Places]
Thu 2 Dec 2021 14:00 [Places]
SIPOC training Self-taught Booking not required

A short how-to guide to creating and using SIPOC analysis in process improvement

Six Thinking Hats Self-taught Booking not required

A short introduction to De Bono's Six Thinking Hats - a creative thinking tool for creative meetings.

A bite-sized introduction to Understanding Benefits in Lean Management. Please complete the short feedback form (link in interactivity tab next to transcript) to let us know what you think and what we could improve.

An introduction to the questioning techniques 5 Why's and 6 honest men which can be used to understand processes and why things happen in a particular way.

A bite-sized video about developing a vision and challenge statements in the context of Lean and process improvement.

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