Change and Programme Management Office course timetable

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

The seminar is being held in response to staff ideas submitted under the Supporting our Staff work stream. It is designed to introduce the concept of CoPs and will look at what they are and how they can support collaboration, communication, peer to peer support and career development. There will also be an opportunity to hear from UCL (University College London) and UIS (University Information Services) about how they have introduced CoPs and the benefits they have brought, plus their future plans.

Why attend? The seminar is an ideal opportunity for you to find out more about CoPs and discuss with your colleagues how they can support the work of our professional services staff. Your opinion really counts and we are very keen to hear your thoughts and ideas.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

• Dan Ford and Elin Davies will share their "take aways" from the LeanHE England Event held in Cambridge on 4th September
• There will be an open discussion about the shape and format of these seminars moving forward, including ideas for future content/speakers
• There will be an opportunity for informal networking with other members of the Business Improvement at Cambridge community

Following the work under ourcambridge to produce a set of values for our professional services staff, we would like to invite you to take part in a workshop on how to embed those values within the University. You will also hear a series of short talks relating to ourcambridge from the following speakers:

• Freya Villis (School of Humanities & Social Sciences)
• Greg Strachan (Institute of Metabolic Science)
• Stephen Kent-Taylor (Finance Division)
• Emma Rampton (Registrary)
• Gillian Weale (Department of Physics)
• John Harding (Disability Resource Centre)

With the festive season fast approaching, which also sees the first anniversary of the ourcambridge programme, we will be offering some festive fare for you to enjoy - as well as giving you the opportunity to wear a Christmas jumper. How you interpret what constitutes a Christmas jumper is up to you!

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

• This course has been commissioned by ourcambridge and is delivered by a third party company.

• The course provides an accredited Lean Practitioner qualification. The course involves a 2-day face to face training session followed by completion of a 6-week project.

• This course has been commissioned by ourcambridge and is delivered by a third party company.

• The course provides an accredited Lean Practitioner qualification. The course involves a 2-day face to face training session followed by completion of a 6-week project.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

The University's most loved bird, Raven [1], is 15 years old now and is getting some changes [2] like second factor validation [3]. Join us at this session where we'll show you some of these changes and where we will also talk about identity services like Lookup [4]. You will come away with some tricks on how you can make best use of these services to make yourself more discoverable and find other people in the University.

[1] https://help.uis.cam.ac.uk/service/accounts-passwords/it-staff/raven/raven-how
[2] https://help.uis.cam.ac.uk/news/raven-devops-sept2019
[3] https://help.uis.cam.ac.uk/service/support/help-for-institutions/google-cloud-identity
[4] https://www.lookup.cam.ac.uk/

This seminar is presented by UIS in partnership with ourcambridge.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.