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Theme: Business Improvement

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The course is designed to give participants an overview of Lean six sigma thinking as applied within Higher Education, and an explanation of some of the basic tools used to improve business processes.

Analysing Business Processes: Where Do I Start? new Wed 13 Mar 2019   14:00 Finished

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.