All University Information Services - Staff Learning & Development courses

This online workshop is tailored for line managers and aspiring managers, to empower them to unlock their full potential and enhance both individual and team performance. Through participation, you'll elevate team dynamics, nurture individual growth, and foster a culture of collaboration and accountability.

You will be introduced to the techniques of coaching and focus on the development of a range of skills that may be used to coach others effectively.

This course is highly interactive and will include the opportunity to practice your coaching skills in a safe space.

We are providing four workshops to learn new skills or refresh existing ones, with the Content Community.

During this session learn how to create accessible content for your users and avoid accessibility common errors.

Led by content designer Chris Watson and content design team lead Joanne Back from UIS.

See related courses below.

During this session, find out about accessibility best practices for content on social media.

Content on all the University's channels needs to be accessible, whether it's on a website, social media or paper.

Our speaker this month, SJ Ng, is part of the team that manages the University's central social media accounts. She'll talk about best practices to follow so that your content is accessible to as wide an audience as possible. The formats covered will include images, videos and audio.

There will also be an opportunity to ask questions.

We are providing four workshops to learn new skills or refresh existing ones, with the Content Community this month. You'll also put knowledge into practice with interactive examples.

During this session discover how to get the most out of Google Analytics and how you can use the data to make your content even better.

Led by content designers Lucy Moore and Lauren Parnell from University Information Services (UIS).

See related courses below.

With enough initialisms to drown in, the data privacy and protection legislation that affects our apps, online services and websites can seem impenetrable. So how do we demonstrate that we understand our users' concerns, comply with regulations and strike the balance between business and user needs?

In this session, we'll provide a refresher on cookie consent and data privacy compliance on web channels. We will review the current www.cam.ac.uk cookie and privacy setup. We will also explore when you might need to adopt local versions.

During this session find out what competitor analysis is, how you can do it, and what the benefits are.

Competitor analysis is a technique you can use to research your competitors' strengths and weaknesses. It's a useful way to get ideas for improving your content. You can also use competitor analysis to find gaps in your existing content.

Are you comfortable writing and editing content? Do you feel ready to make your content more accessible for people with disabilities and improve the overall user experience for everyone?

If you are, we'd like to invite you to join us for this month's content accessibility workshop.

Together we'll work through a piece of your own content, from your website or intranet, to make it more accessible wherever we can. We'll use a handy checklist to help us, which includes:

• heading styles
• text styles
• colours and contrast
• alternative text for images
• captions and transcripts
• internal and external links
• file links and downloads

Please note:

Workshop places are limited. Only book a space if you're sure that you can attend. If you do need to cancel, please cancel 48 hours in advance so that someone else can attend.

We are providing four workshops to learn new skills or refresh existing ones, with the Content Community.

During this session discover the most important process for improving and maintaining your site: the content audit.

Led by Lauren Parnell, content designer in UIS communications team.

See related courses below.

During the summer the UIS content design team worked with the team in the Accessibility and Disability Resource Centre to refresh their website.

During this session find out how we reduced, reorganised and rewrote the website to create a new user experience.

We’ll tell you about the tricky aspects of the project, the successes and the things we’d do differently next time.

And of course we’ll answer your questions on how you can use these approaches too.

This session took place on 21 March. Attendees heard about our new training programme for Content Editors - Optimise your content.

This training programme will:

• get your site ready to move to the new Drupal content management system
• help you improve your web content
• embed content standards and introduce consistency
• reduce website maintenance for your team or department
• provide a better user experience

By signing up for the programme, you’ll get access to:

• 6 live, online sessions where we'll explain the tasks to do, give examples, and answer questions
• personalised information and data for your website
• templates and step-by-step instructions
• support from content designers and peers
• a dedicated Teams channel and drop-in sessions as you work through the tasks

Find out more and view the session recording on the Content Community SharePoint site.