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Fri 26 Jun 2020
09:15 - 16:30

Venue: Greenwich House, Edmonton Room

Provided by: PPD Personal and Professional Development

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NOTE: Bookings on this event require approval by the event administrator.

You may make a provisional booking using this page, but your place will not be confirmed until the booking has been approved.

Other dates:

Tue 10 Dec 2019

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Register your interest - if you cannot make any of the currently scheduled dates and would be interested in additional dates being scheduled.

Booking / availability

Communication Skills Advanced: "Was it something I said?"

Fri 26 Jun 2020


Even the most skilled communicators sometimes struggle to get their message across. This course will equip you with the mindset and knowledge to communicate effectively when it really matters. Learn how to deliver your message with sincerity, clarity and enthusiasm. Staff who wish to improve their one-to-one communication skills in challenging and difficult situations will benefit from this course.

Target audience
  • University staff
  • Further details regarding PPD's eligibility criteria are available

*Essential pre-course work


Number of sessions: 1

# Date Time Venue Trainers
1 Fri 26 Jun   09:15 - 16:30 09:15 - 16:30 Greenwich House, Edmonton Room map Sue Duraikan,  Lindsay Abbott
  • to be able to build rapport with strangers in social/professional situations
  • to improve your skills in communicating persuasively
  • to be able to give and receive criticism effectively
  • to know when and how to use different strategies for handling conflict

A questionnaire will be sent to participants to complete before the event


One full day session

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