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Self-taught course

Provided by: PPD Personal and Professional Development


This course is self taught (Online course).

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Communication Essentials: Online Course


"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

Target audience

University staff

  • to understand how the visual, verbal and vocal messages we send combine to enable us to communicate effectively
  • to understand how and why we communicate
  • to understand how to move from getting it wrong to getting it right
  • to understand how to get your point across effectively
  • to improve your skills in listening to and understanding what others are saying to you
  • to be able to ask good questions
  • Please make a booking in order to receive the web link to access the material for this online module
  • A Raven password is needed to access this online module
  • Further information regarding Raven
  • If you are unable to or prefer not to complete this training online please contact PPD, who will be happy to discuss alternative options with you

Approximately one hour

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