Dealing with Conflict in the Workplace for Managers

Managing conflict in the workplace can be difficult, time consuming and can potentially have a negative impact on you and your team. This course will help you to understand some of the reasons why these situations arise, and identify strategies for managing these situations effectively.

• University staff with responsibility for managing others
• Further details regarding PPD's eligibility criteria

One session of one hour

• Digital Capability (JISC)
• Leadership and Management