University Information Services - Digital Literacy Skills course timetable

This instructor-led fee based course has been commissioned by the UIS through a third party company.

ITIL is Best Practice IT Service Management which is used by many organisations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting certification and qualification scheme.

The ethos behind the development of ITIL is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for reliable, high-quality IT services.

The ITIL Foundation course provides IT managers, practitioners, support staff and staff interfacing with the information systems function with a practical understanding of the key concepts, principles, processes and functions that enables successful IT service management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach featured in the latest 2011 guidelines.

ITIL Foundation is the entry level qualification of the ITIL Qualifications scheme.

This instructor-led fee based course has been commissioned by the UIS through a third party company.

ITIL is Best Practice IT Service Management which is used by many organisations around the world. A whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting certification and qualification scheme.

The ethos behind the development of ITIL is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for reliable, high-quality IT services.

The ITIL Foundation course provides IT managers, practitioners, support staff and staff interfacing with the information systems function with a practical understanding of the key concepts, principles, processes and functions that enables successful IT service management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach featured in the latest 2011 guidelines.

ITIL Foundation is the entry level qualification of the ITIL Qualifications scheme.

The course is designed to take someone from having no knowledge of the Unix command line to being able to navigate around directories, and doing simple file manipulation. Then some of the more basic commands, will be introduced, including information on how to get more help from the system itself. Finally accessing remote computers by ssh and the most basic of shell scripts will be introduced.

Would you like to:

• take your Word skills further?
• prove what you can achieve?

This instructor-led course fee based concentrates on the topics listed below to produce professional documents such as online forms, personalised mailings or cite reference sources. Students will work with advanced features of Word to enhance professional documents, create documents ready for publication, and collaborate effectively on group editing projects.

The course prepares you for the internationally recognised Microsoft Office Specialist Word 2010 Expert Exam 77-887. It isn't compulsory to sit the exam if you attend the course, but it is advisable as the qualification will reflect your expertise. The last two sessions of the course are dedicated to revision and the exam, it isn't compulsory to sit the exam but it is advisable and you will be pleased to gain a new qualification that reflects your expertise.

Should you wish to take an introductory course in Word leading to a qualification before taking this course, we also offer Microsoft Office Specialist: Word Core 2010 (Exam 77-881).

Word 2010 Expert is part of the Microsoft Office certification

Falcon Further Topics is a series of practical sessions aimed at system administrators to give further information about features and configuration options for the Falcon Content Management Service. Each course centres on one area of managing a Falcon site, come to those that are relevant to you.

Briefing on the updated Timetable Application for Departmental Administrators.

This is a practical-based course for people new to writing Web pages. Only the basics of HTML (hypertext mark-up language) will be covered, but there are other courses for those wishing to extend their knowledge. The course teaches how to write HTML from scratch using a basic Text Editor and focuses on content and structure as opposed to style. By the end of the course participants will have created three personal linked web pages and had the opportunity to publish these using DS-Web.

This course covers some of the more challenging functions such as IF and VLOOKUP. The macro section uses automated steps and does not teach VBA programming.

The Cisco Certified Network Associate (CCNA) programme is open to University IT Supporters. It covers network technology, protocols and theory at deeper levels reflective of University practices. There is a fee to attend this course and an additional fee to take the CCNA (200-120) certification exam.

CCNA Routing and Switching provides a comprehensive overview of networking concepts and skills, from network applications to the protocols and services provided to those applications by the lower layers of the network, with an emphasis on practical application, work-force readiness, and soft-skills development. You will progress from basic networking to more complex enterprise and theoretical networking models later in the curriculum.

There are four modules in the recommended sequence:

• Introduction to Networks
• Routing and Switching Essentials
• Scaling Networks
• Connecting Networks

We offer this program as instructor led with online access to the curriculum with the support of interactive media and an online networks laboratory called NETLAB. There is a mix of lecture, demonstrations and a heavy emphasis on practical activities using live lab equipment and a simulation package.

Introduction to Networks is the first module of four modules in CCNA. Please book onto this first module to reserve your place for the whole programme.

This module introduces the architecture, structure, functions, components, and models of the Internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, you will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.

This is a practical-based course for anyone with a basic understanding of HTML. The course will introduce Cascading Style Sheets (CSS) and show how they can (and should) be used effectively when creating web pages. The course teaches how to write CSS from scratch using a basic Text Editor. By the end of the course participants will have adapted a small website consisting of three pages so that it is styled using a single Cascading Style Sheet. Course participants will have the opportunity to publish these using DS-Web.

Would you like to:

• take your Word skills further?
• prove what you can achieve?

This instructor-led course fee based concentrates on the topics listed below to produce professional documents such as online forms, personalised mailings or cite reference sources. Students will work with advanced features of Word to enhance professional documents, create documents ready for publication, and collaborate effectively on group editing projects.

The course prepares you for the internationally recognised Microsoft Office Specialist Word 2010 Expert Exam 77-887. It isn't compulsory to sit the exam if you attend the course, but it is advisable as the qualification will reflect your expertise. The last two sessions of the course are dedicated to revision and the exam, it isn't compulsory to sit the exam but it is advisable and you will be pleased to gain a new qualification that reflects your expertise.

Should you wish to take an introductory course in Word leading to a qualification before taking this course, we also offer Microsoft Office Specialist: Word Core 2010 (Exam 77-881).

Word 2010 Expert is part of the Microsoft Office certification

This follows on from the Web Authoring: HTML Introduction (Level 1) and is a practical-based course.

This course will cover the admin and user interface for the Falcon Content Management Service.

Please note: The course is regularly oversubscribed, if this should be the case participants will be paired up and informed on the day.

The Cisco Certified Network Associate (CCNA) programme is open to University IT Supporters. It covers network technology, protocols and theory at deeper levels reflective of University practices. There is a fee to attend this course and an additional fee to take the CCNA (200-120) certification exam.

CCNA Routing and Switching provides a comprehensive overview of networking concepts and skills, from network applications to the protocols and services provided to those applications by the lower layers of the network, with an emphasis on practical application, work-force readiness, and soft-skills development. You will progress from basic networking to more complex enterprise and theoretical networking models later in the curriculum.

There are four modules in the recommended sequence:

• Introduction to Networks
• Routing and Switching Essentials
• Scaling Networks
• Connecting Networks

We offer this program as instructor led with online access to the curriculum with the support of interactive media and an online networks laboratory called NETLAB. There is a mix of lecture, demonstrations and a heavy emphasis on practical activities using live lab equipment and a simulation package.

Introduction to Networks is the first module of four modules in CCNA. Please book onto this first module to reserve your place for the whole programme.

This module introduces the architecture, structure, functions, components, and models of the Internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, you will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.

This course will cover the admin and user interface for the Falcon Content Management Service.

Please note: The course is regularly oversubscribed, if this should be the case participants will be paired up and informed on the day.

Would you like to:

• take your Word skills further?
• prove what you can achieve?

This instructor-led course fee based concentrates on the topics listed below to produce professional documents such as online forms, personalised mailings or cite reference sources. Students will work with advanced features of Word to enhance professional documents, create documents ready for publication, and collaborate effectively on group editing projects.

The course prepares you for the internationally recognised Microsoft Office Specialist Word 2010 Expert Exam 77-887. It isn't compulsory to sit the exam if you attend the course, but it is advisable as the qualification will reflect your expertise. The last two sessions of the course are dedicated to revision and the exam, it isn't compulsory to sit the exam but it is advisable and you will be pleased to gain a new qualification that reflects your expertise.

Should you wish to take an introductory course in Word leading to a qualification before taking this course, we also offer Microsoft Office Specialist: Word Core 2010 (Exam 77-881).

Word 2010 Expert is part of the Microsoft Office certification

What is responsive design? Creating responsive designs is a very different way of designing websites and is becoming a rapidly accepted standard for web based devices to display content. Responsive design allows a browser window to adjust the layout fit the new width of the window on a range of devices from a desktop computer to a mobile phone. Read more about Responsive Web Design written by its creator, Ethan Marcotte.

The Cisco Certified Network Associate (CCNA) programme is open to University IT Supporters. It covers network technology, protocols and theory at deeper levels reflective of University practices. There is a fee to attend this course and an additional fee to take the CCNA (200-120) certification exam.

CCNA Routing and Switching provides a comprehensive overview of networking concepts and skills, from network applications to the protocols and services provided to those applications by the lower layers of the network, with an emphasis on practical application, work-force readiness, and soft-skills development. You will progress from basic networking to more complex enterprise and theoretical networking models later in the curriculum.

There are four modules in the recommended sequence:

• Introduction to Networks
• Routing and Switching Essentials
• Scaling Networks
• Connecting Networks

We offer this program as instructor led with online access to the curriculum with the support of interactive media and an online networks laboratory called NETLAB. There is a mix of lecture, demonstrations and a heavy emphasis on practical activities using live lab equipment and a simulation package.

Introduction to Networks is the first module of four modules in CCNA. Please book onto this first module to reserve your place for the whole programme.

This module introduces the architecture, structure, functions, components, and models of the Internet and computer networks. The principles of IP addressing and fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. By the end of the course, you will be able to build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.