Development & Alumni Relations: Communicate with Impact

BeginnersNew

Successfully managing upwards depends on your confidence, diplomacy and influencing skills.

This workshop will empower you to handle tricky situations with your manager or colleagues:

• Benefits of ‘managing up’, what’s in it for you and them?
• Agreeing priorities and setting realistic expectations and boundaries
• Influencing when you don’t have authority
• Getting clarity on delegated work and appreciating the difficulties colleagues may be facing
• Challenging decisions in a way that is solutions-focussed and enables an open two-way discussion

You will also learn how to adapt to different personal styles in order to build an effective working relationship and understand how different drivers and motivators may affect someone else’s thinking, (why do they do that?).

• University Development and Alumni Relations staff
• Further details regarding eligibility requirements are available

Number of sessions: 1

• One half day session

• Development & Alumni Relations: Recharge Communication