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Tue 9 Jul 2019
09:00 - 17:00

Venue: 17 Mill Lane, Seminar Room B

Provided by: Graduate School of Life Sciences


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The Art of Negotiation and Influence (GSLS)
Extra run

Tue 9 Jul 2019

Description

A one day master class in communication from an external trainer who has previously been employed as a hostage negotiator and detective in the Metropolitan Police Force. Participants will gain a practical insight into how professional communicators communicate, and how it can be applied in everyday life.

At the end of the session participants will:

  • Know how to persuade and influence effectively
  • Understand how to have greater impact when communicating
  • Have practiced the fundamental tools of professional communicators

Topics:

  • Levels of communication
  • Trust
  • Stages of active listening
  • Non-judgmental language
  • Achieving win/win
  • Building rapport
  • Do's and don'ts
Target audience

GSLS Members

Sessions

Number of sessions: 1

# Date Time Venue Trainer
1 Tue 9 Jul   09:00 - 17:00 09:00 - 17:00 17 Mill Lane, Seminar Room B map Richard Mullender
Format

Interactive Workshop

Duration

1 full day (lunch provided)

Theme
Presentation & Communication

Booking / availability