Theme: Communication

At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.

Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.

This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.

View a short trailer for the online course.

"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.

The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.

If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.

View a short trailer for the course.

Feedback Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Feedback Tips: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Giving effective feedback to your team members is one of the key responsibilities of anyone who supervises or manages others. It improves performance, boosts morale and can help people to do their job to the best of their ability.

This course is full of key tips to help you give feedback that is supportive, constructive and helpful and incorporates instructional film resources to help you apply what you have learned. It also focuses on how to avoid common mistakes when giving feedback to others and how to receive feedback well.

High Performance Influencing Model: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

A LinkedIn Learning course on Crucial Conversations, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Demonstrating Dignity at Work, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Effective and Assertive Communication, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

A LinkedIn Learning course on Leadership and Management – Feedback Skills, curated by PPD.

This is provided by the University of Cambridge subscription to LinkedIn Learning.

Please note that your training record on LinkedIn Learning will not currently be available via your training record within the University Training Booking System (UTBS).

For many people having challenging conversations can be difficult and feel uncomfortable; however the ability to be able to talk about sensitive and emotive issues is an integral part of effective line management and can be critical to managing performance, promoting attendance and improving team dynamics.

This course will give you some practical steps to help you handle these conversations better and, where possible, get the right outcome for you, the individual and the University.

Negotiation - An Overview: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Networking: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

Do you dread speaking in public or giving presentations? Or are you looking to build on your current skills and experience to make your planning and delivery more effective? This course aims to develop your skills, knowledge and confidence in both formal and informal presentation situations e.g. meetings, training sessions and conferences.

This online course provides an opportunity to explore key areas in both preparation and delivery of presentations.

Question Types: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules..

Questioning Technique: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

When Communication Goes Wrong: Bitesize

PPD bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.

A curated collection of recommended courses by Researcher Development as part of the University of Cambridge's subscription to LinkedIn Learning.

The collection can be accessed here.

You've got interesting research to share - but is anyone listening?!

Presenting your research is an essential skill for a researcher, be it with your peers, at a major conference, or even to a classroom of schoolchildren. This online toolkit covers a whole range of performance and presentation techniques for you to work through and incorporate into your presentations, in your own time. From crafting a story to handling the dreaded Q&A, there's guaranteed to be something there to help you improve your presentations.

Outcomes

• Understand how to create a compelling presentation
• Know some practical tips for giving an engaging performance
• Understand how to continue improving with each presentation

How to Access the Course

You will need to use the following enrolment key at the link below: PST_21on

Enrol onto the Presentation Skills Toolkit (Moodle)

A CRSid / Raven password is needed to access this online course. If you don't have one, please get in touch at researcher.development@admin.cam.ac.uk.