All University Information Services - Staff Learning & Development courses

A contextual, informative and interactive webinar-style event to provide guidance and helpful techniques for mentors enrolled on the UIS Mentoring Scheme and anyone interested in mentoring in general, to support their colleagues and understand how to develop to be an effective mentor.

A contextual, informative and interactive webinar-style online event to provide guidance and helpful techniques for mentors enrolled on the UIS Mentoring Scheme and anyone interested in mentoring in general, to support their colleagues and understand how to develop to be an effective mentor.

Day two of Learning at Work Week with University Information Services, will be presented by Dr David Hall, Cheif Executive Officer and founder of The Ideas Centre Ltd.

Dave will share his perspective on creative problem solving and he hopes you will be inspired to take on some of his approaches.

Ron Chambers, Kate Livingstone and Abraham Martin will be talking about identifying some best practices for our effective collaboration

Steve Hoensch, Head of Frontline Services at UIS will share his experience of collaborating with multiple institutions and colleagues with the work that went on to open the Anne McLaren Building as a testing centre facility during the Covid-19 pandemic.

Guest Speaker Carrie Goucher, Founder of Onefish Twofish Ltd, will show you how to have proactive meetings and be creative while doing so.

Our Learning at Work Week programme will conclude with a panel discussion to discuss how we can implement creative problem-solving at the University.

Panelists: Ian Leslie (Director, UIS), Dave Hall (CEO, The Ideas Centre Ltd), Linda Spinks (Process improvement Manager- ourcambridge) and Carrie Goucher (Founder of Onefish Twofish Ltd.) Moderator: Will Russell ( Enterprise Service Manager)

Our first session to kick off Learning at Work Week at the University, will be presented by Ian Hosking, a User Researcher at UIS, and Bill Nicholl, University Senior Lecturer in Design & Technology Education.

They will inspire you to think creatively and explain how to be an effective problem solver in your work.

Part of our series of inspiring sessions for Learning at Work Week with University Information Services (UIS), we welcome back Ian Hosking, User Researcher at UIS and Bill Nicholl a Senior Lecturer at the University.

They will encourage you to explore creative thinking to build a creative organization and workplace.

Find out how the Digital Presence Programme's work around metadata and related concepts to improve the University's websites and digital content.

This work includes the 'Intranet in a Box' project, which aims to provision University institutions or departments with SharePoint sites that will provide common tooling and templating to improve defragmentation across the University.

Data, including managing common data and improving our approach to information architecture, is crucial for this project and other University systems.

This event is hosted by a panel of experts on the Intranet in a Box project. We aim to provide a forum for technical staff to learn about the project's framework for managing domain-level and institution-level data, and how it relates to the greater information architecture of University systems. Katya Samoylova from the Academic and Financial Planning and Analysis team (AFPA, Finance Division) will also provide an overview of their work around data governance.

Topics

• Technical capability for SharePoint data management
• Domain-level changes, including a summary of advice we're providing to content editors
• Institution-level changes
• Information architecture across University systems

This event is aimed at IT and technical staff who are already familiar with metadata, taxonomies and related concepts. If you are not already aware of these concepts and what they are used for, you may find the related event useful: Content Community event - Metadata for content editors.

A recording of this event will be available on the Content Community SharePoint site for anyone who cannot attend.

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• ""Setting Objectives"" (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees) Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude (for both reviewers and reviewees) Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives, Wednesday 3 February 11:30- 12:30
• Staff wellbeing, Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ask questions (reviewees only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback,Thursday 4 March 11:00- 12:00
• Effective 1:1's, Tuesday 16 March 15:00-16:00
• Celebrating success/Attitude of Gratitude, Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewees only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewees and reviewers) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude (for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback(for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude(for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30

In collaboration with UIS and ourcambridge, a series of drop in sessions has been designed to provide reviewees and reviewers with the opportunity to share best practice with others and to discuss some of the challenges around holding good SRD conversations and how they can be overcome. They are entirely optional and you can attend as many or as few as you would like. The sessions will be interactive and focus around key discussion topics. For some sessions, we may contact you and ask you to watch a short 5-10 minute film beforehand.

Sessions:

• Setting Objectives (for both reviewers and reviewees) Wednesday 3 February 11:30- 12:30
• Staff wellbeing (for both reviewers and reviewees) Wednesday 10 February 14:00 -15:00
• Leading by Coaching style/ ask questions (reviewers only) Thursday 18 February 10:00 -11:00
• Giving and Receiving Feedback (for both reviewers and reviewees) Thursday 4 March 11:00- 12:00
• Effective 1:1's (for both reviewers and reviewees)Tuesday 16 March 15:00-16:00
• Celebrating success/ Attitude of Gratitude(for both reviewers and reviewees)Thursday, 25 March 15:30 -16:30

This is an introductory workshop for Supporting creativity at UIS.

• An invitation to try out an AI LLM (Large Language Model) proof-of-concept search system
• UIS worked with an AI company to apply Retrieval-Augmented Generation to the University web presence
• A limited pilot (public UIS, UAS pages) has made interesting discoveries about University material
• We aim to broaden the pilot to departmental and collegiate public web pages
• We will be seeking volunteer institutions to permit access to their public sites
• We will be opening the POC (proof-of-concept) to additional testing

A more advanced look at options and use of the Azure cloud, including discounts via a framework agreement.

Presenters from Microsoft and Phoenix Software, Cambridge's key Microsoft partner, will explore options for using the Azure cloud for office, teaching and research purposes, with particular reference to:

• Azure AD - key features, options for using it
• Consultancy services to assist with transitioning from traditional on-premise infrastructure to the cloud
• Ongoing support services to ensure that institutions get the best out of their investment in Azure moving forwards
• Facilitating access to a range of free of charge Microsoft/Phoenix training workshops, learning platforms, etc.
• Providing information on access to grants/funding from Geant and Microsoft
• 15% discount on Azure PAYG metered prices, via Phoenix Software and OCRE framework (Jisc notice)

Along with this overview, there will be an opportunity for Q&A, and options for individual follow-ups for anyone wishing to explore the possibilities further.

« Description not available »

• 14:15: Some Light in the Cloud - Azure at Cambridge Enterprise

Dr. Paul Seabright (Deputy Director) and Matt Whiting (CTO) of Cambridge Enterprise <http://www.enterprise.cam.ac.uk> will share some of the ups and downs of their transition from on-premise to the cloud, which has been more rapid and radical than many of our institutions. As the University's knowledge transfer organisation, Cambridge Enterprise uses commercial avenues to develop the outputs of University research into successful products and services that benefit society. Their lessons and caveats may help others consider the practicalities when implementing a 'cloud first' strategy.

• 15:00: Software Sleuthing - National Frameworks & Software Licence Resellers Agreement (SLRA)

The new SLRA, available via SUPC <https://www.supc.ac.uk/frameworks> and other University purchasing consortia <https://www.ukupc.ac.uk>, provides multiple pre-negotiated agreements (lots) for software and services, working with a range of suppliers to help save institutions time and money. Academia, key supplier for lots such as with Adobe and VMware licensing <https://edu.academia.co.uk/software-slra>, will provide an overview and practical introduction how to make use of the new SLRA.

A TechLink Community online event providing an overview of key aspects of cloud computing, such as:

• Infrastructure & Security in the cloud
• Use cases & Data Management (e.g. Website Hosting, Back Up, Data Safe Haven)
• Hybrid Cloud options (e.g. Disaster Recovery, Business Continuity, resilience)
• Pricing and Cost Control models

There will be opportunities for Q&A, and follow up discussions.

In addition, there will be an:

• Overview of the University Cloud Strategy

With opportunities for Q&A, and follow up discussions.

• 14:15-14:55 – Microsoft Viva (https://www.microsoft.com/microsoft-viva) - 'unify the employee experience'
  • 'brings together communications, knowledge, learning, resources, and insights ... [into] Teams and Outlook'
    • 'Please join us for an overview and immersive demo showing the 'art of the possible' with ...
      Microsoft Viva: Topics, Connections, Goals, Insights, Learning'
  • Presented with Phoenix Software (https://phoenixs.co.uk)
    • followed by Q&A

• 15:00-15:45 – Egress (https://www.egress.com) - demonstrating their 'Intelligent Email Security Software'
  • (interactive, anti-phishing, AI-enhanced inbound/outbound protection, integrated into Microsoft 365)
    • "Avoiding the blame game when humans make mistakes, and
      empowering your colleagues to avoid the phish and outbound threats that bypass Microsoft."
  • Presented with C-STEM (https://www.c-stem.co.uk)
    • followed by Q&A

• 14:15-14:55 – Elastic (https://www.elastic.co) - Free and Open Search - Creators of:
  • Elasticsearch, ELK stack, Kibana dashboard
    • Data Search/Analytics/Visualisation (e.g. IoT, NASA Rover, Shared Cybersecurity)
      • e.g. Oxford Infosec, Edinburgh (IoT), OmniSOC (shared security operations center for HE/research)
  • Presented by Elastic - followed by Q&A

• 15:00-15:45 - Getech (https://www.getech.co.uk)
  • Some advanced and novel computer uses in education technology - e.g.
    • Lego Education - e.g. IoT (Internet of Things) potentials
    • Merlyn Mind - e.g. AI in Education/digital assistant examples
  • Presented by Getech - followed by Q&A

This session will provide updates about the service migration from Hermes to Exchange Online.

There will also be an update about a paper being sent to the Email Scrutiny Committee on 30 March concerning:

1. the deprecation of TLSv1.0 and TLSv1.1 in PPSW

2. hosts using PPSW to send email from the CUDN

3. SPF and DKIM.

The presentation will be followed by time for questions and discussion.

• A presentation and discussion-style session introducing how IT works in the University of Cambridge. Covering what is expected of an IT professional working within a college, department or University institution, this session will explain what resources are available for them, including IT-specific material.
• This induction is useful for any new (or relatively new) IT staff, or as a refresher for those who may have missed the opportunity to attend at the start of their IT role within the University.
• The session will provide the opportunity to network with IT professionals across the University, and to meet UIS staff and Relationship Managers who are key contacts for supporting IT staff.

Getech are bringing their partners from Lenovo and Lego Education for a hybrid event:

• Lego Education will share some of their smart learning tech (e.g. AI/ML & IoT options)
• Lenovo showcasing some of their XR (AR/VR) tech - e.g. ThinkReality smart glasses
• this is a hybrid event - online for those who cannot attend - in-person with hands-on with the Lenovo & Lego tech
• the venue is kindly provided by our colleagues in the Judge Business School

Agenda (TBC)

• 14:05 – Vendor/Solutions Overview
• 14:30 – Lego Education tech
• 14:50 – Q&A
• 15:00 – Lenovo XR (AR/VR) tech
• 15:30 – Q&A
• 15:45 – Hands-on with the tech

Hope you will join us!

• 14:15-14:55 – Microsoft Defender – Overview of environment, followed by Q&A
• 14:55-15:05 – Brief Break
• 15:05-15:45 – Internal and external collaboration on Teams, following by Q&A
  • Federated Collaboration vs Guest Collaboration (communications & file sharing)
  • Shared Channels
  • External and Guest collaboration governance
  • Q & A

Phoenix are happy to follow up and engage individually as well, to discuss specific requirements as appropriate.

Given the plan to decommission the Managed Web Service (MWS) later this calendar year, we will hear from and can engage with the Cambridge-based Mythic Beasts who have extensive understanding of our University systems and challenges, and local/international hosting options.

In addition, following the successful Network+ training pilot, the four Universities comprising the COGEnT (Cambridge, Oxford, Glasgow, Edinburgh) consortium have agreed with CompTIA to follow up with some Cloud training. CompTIA will introduce their Cloud Essentials and Cloud+ courses, and next steps for a mixed cloud training pilot (with a few sponsored places, and favourable academic pricing).

Presentations from Dr. Philip Hazel on Perl Compatible Regular Expressions PCRE & Deloitte - Robotic process automation RPA

Philip Hazel (retired UCS staff, developer of exim) will provide an overview of the PCRE (Perl Compatible Regular Expressions) library, used by many high-profile open source (e.g. Apache, exim, KDE, PHP, Postfix, Nmap) and commercial (e.g. Apple Safari) projects.

Deloitte presenters will introduce and share examples of their use of Robotic Process Automation (RPA). Matthew Spaul (Robotics and Intelligent Automation Consultant) and David Adams (Risk Advisory) will show evolving use cases for RPA "to capture and interpret existing IT applications to enable transaction processing, data manipulation and communication across multiple IT systems."

Updates on UIS's Relationship Management and Portfolio Management

• User Needs, Project Priorities, and Portfolio Developments
• Relationship Management overview
  • interactions, processes, examples
  • Schools, Colleges, NSIs, UAS, et al
• IT Portfolios overview
  • purpose, governance, processes
  • Education, Research, Business Systems, Infrastructure

The Next Generation of IP Register at Cambridge

This seminar kicks off the consultation on the future of DDI (DNS, DHCP and IP address management) at the University of Cambridge.

You'll learn how these services currently work, and how they are managed. Then we'll describe the challenges we're facing with the current systems, and some of the opportunities we have to make improvements. Finally, we'll introduce our proposal for future development of these services.

Presented by Rob Bricheno of the UIS Network Systems group

• 14:15: Web Accessibility

Web accessibility has become essential for better and more inclusive interaction, helping address barriers to effective communication.

• 15:00: TLS Certificate Service

UIS' TLS Certificate Service is changing, to offer a more comprehensive range at no cost, a faster self-service model, in many cases automatic renewal.

The Aspiring Managers Programme provides a structured pathway for colleagues preparing for their first supervisory/line management roles. It fosters the development of crucial skills, including effective feedback, handling challenging conversations, and utilizing leadership styles. The programme incorporates facilitators' input; opportunities for discussion, case studies, reflection, and sharing good practice with others moving into similar roles. It also includes curated e-learning resources to support colleagues' ongoing learning and development.

Participants are required to attend both half-day sessions.

« Description not available »

A Business Briefing to present an update on recent activities relating to IT Portfolios

Meet UIS' User Experience and Business Analyst team members. Find out what they do and how they can help you

A Business Briefing which will mark the official launch of Microsoft Teams at UIS. There will be a quick demonstration of how it might transform the way you collaborate with your immediate colleagues, the UIS community, across the university and beyond

A Business Briefing to talk about the roadmap for the Raven authentication service and related IAM plans, including:

• transition of the current Raven service (i.e. WebAuth) into Raven as the umbrella brand for the next generation University authentication service that now includes SAML2 (Shibboleth), OAuth2 and, in future, ADFS.

• plans for retiring the current Raven WebAuth Service (which will become known as the "Raven Legacy Service")

• an update on the implementation plan for introducing two-step verification and the rationale behind selecting the chosen solution.

In collaboration with stakeholders around UIS, the Service Management Office has produced a new IT Incident Management process. This event is an introduction to the new process with time for questions and feedback.

An informal coffee morning catch-up for mentees enrolled in the Mentoring scheme.

An informal coffee morning catch-up for mentors enrolled in the Mentoring scheme.

An informal meeting to meet mentors enrolled on the Mentoring 2021-22 programme.

UIS facilitates a mentoring scheme exclusively for the University's IT community and UIS' internal staff.

Mentoring can be a handy tool in supporting colleagues to develop their professional lives and careers, in both roles as a mentor and mentee.

This is a welcome event (Unit 3) and part of the UIS' Mentoring learning journey, for all mentees and mentors enrolled in the 20223-24 programme. This interactive workshop is designed to give an overview and introduction to mentoring, practice some essential skills needed for mentors and mentees, mistakes to avoid, and become familiar with some simple models and tools to support the mentoring partnership and maximise its value and impact.

UIS is offering members of the IT community the chance to join a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Stephen Riley – Chief Operating Officer
• Kate Livingstone – Head of Digital Transformation
• Richard Hey – Head of Institution Liaison and Relationship Management
• Ron Chambers – Head of Enterprise solutions
• Abraham Martin – Head of DevOps Division

We are offering our new starters to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• Mark Rowland- Head of Delivery Management Office
• Simon Redhead- Systems Development Manager
• Beata Oxlade, Business Systems Team Lead
• Wojciech J. Turek, Head of Research Computing Platforms
• Bob Franklin, Infrastructure Operations Manager (Networks)

For the first time in UIS, we are offering our new starters the opportunity to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• Kate Livingstone - Head of User Research
• Ron Chambers - Head of Business Systems Assurance
• Simon Clarke - Head of Digital Workplace Programme
• Gabriela Ahmadi-Assalemi - Deputy Chief Information Security
• Abraham Martin - Head of Development and Operations

We are offering our new starters to be involved in a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• John Holgate- Head of Infrastructure
• Rachel Coleman- Head of Enterprise Database Application
• Jamie Thorogood- Application Architect
• Adam Deacon- Principal DevOps Engineer
• Chris Mitchell- Head of Product and Service Design

This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved in the event:

• Ian Leslie - Director
• Carys Hayler - Lead Buiness Analyst
• Steve Riley, Chief Operating Officer
• Anna Langley, Service Manager
• Simon Clarke, Head of Digital Workplace
• Rich Wareham, Principal Software Developer

UIS is offering new members the chance to join a virtual speed mentoring event. This energetic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from different disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Simon Redhead – Systems Development Manager
• Kate Livingstone – Head of Digital Transformation
• Hazel Johannessen – Portfolio Manager
• Alex Blandford – Lead Product Manager
• Rachel Coleman – Head of Enterprise Database Application

UIS is offering everyone the chance to join a virtual speed mentoring event. This dynamic learning and networking activity will provide the opportunity to speak to some of UIS’ senior leaders and managers from diverse disciplines.

UIS mentors involved with the event:

• Ian Leslie - Director
• Chris Russell – Chief Operating Officer
• Gabby Ahmadi Assalemi – Deputy Chief Information Security Officer
• David Marshall – User Research & Data Science Team Lead
• Annie Horner – Sr. Delivery Manager
• Simon Redhead - Systems Development manager