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Instructor-led course

Provided by: PPD Personal and Professional Development


This course has 2 scheduled runs. To book a place, please choose your preferred date:


2020


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Events available

Communication Skills Introduction: "Are you receiving me?"
Beginners


Description


Increase your confidence and skills in one-to-one communication with this highly participative course. Effective communication starts in your head and it isn’t just about the words you say. Your tone of voice, facial expression and body language all communicate a message. This course will help you get your message across more clearly. You will also have the opportunity to practise communication skills on a one-to-one basis.

Target audience
  • University staff
  • Further details regarding PPD's eligibility criteria are available
Aims
  • to understand how your mindset affects verbal and non-verbal communication
  • to understand why you must plan before you communicate
  • to get your message across more clearly
  • to have improved your skills in listening and understanding
  • to identify words and phrases which risk shutting down communication
Duration

One full day session

Related courses
Theme
Communication

Events available