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Terms and Conditions

  • I agree to book in advance for any session that I wish to attend, unless stated otherwise in the event details.
  • I have read the eligibility requirements and will only book on to events for which I am eligible. I understand that the provider reserves the right to cancel any ineligible bookings made.
  • I have read the event outline and where there are pre-requisites specified, I understand that it is my responsibility to ensure that I meet these pre-requisites prior to attending the event. I understand that if, in the opinion of the trainer, participants are not able to demonstrate these pre-requisites, they may not be allowed to participate, as this could affect the rest of the participants on the event. If this is the case, the participant will be charged the full attendance (if applicable).
  • I understand that charges may apply, unless I am a registered University of Cambridge student, and I have read the charging policy. I also understand that charges apply to non-attendees, including University of Cambridge students.
  • All participants (including students) are subject to the administrative charge for non-attendance on any activity. To avoid this charge please ensure that you sign the attendance register at every in-person course. Attendance is taken via Zoom names on all online courses. Should you not be able to attend and would like to follow a course asynchronously, please contact us via email first so that we can make allowance for this.
  • I agree to sign the attendance register at all courses. Should I fail to do this, I accept that I will be responsible for an administrative penalty fee incurred due to my non-attendance at the course.
  • I agree that it is my responsibility to gain permission to attend, from my department supervisor or manager where applicable, as fees may be charged back to my department.
  • I agree to respond to a waiting list offer within one day of receiving the offer. I understand that if offers are not responded to within this timeframe the provider reserves the right to offer the place to the next person on the waiting list.
  • The provider reserves the right to make changes to these terms and conditions as and when appropriate.

Please contact us with any queries regarding these terms and conditions.