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7 Characteristics of Resilient People: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Apprenticeships can help people of all ages and at all levels (including post graduate qualifications), to gain the skills and knowledge they need for a rewarding career.
We have asked some of our Apprentices about their experiences, why they chose to undertake an apprenticeship and the benefits they are seeing through their participation. Please follow the links below to see what they have to say.
https://www.apprenticeships.admin.cam.ac.uk/become-apprentice/meet-our-apprentices
Approaches to Learning: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.
This short session explores why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.
Access the recording of the being an active bystander webinar.
Better Decision Making: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been in a team meeting where no one voiced their opinions, there was a lack of discussion, and everyone simply went along with the most senior person?
A high performing team is one that is able to bounce ideas off each other, problem solve, and feel comfortable that no one will not be humiliated for speaking up with ideas, questions, concerns or mistakes. But how can this be achieved?
In this course, we explore what psychological safety looks like in a hybrid environment, what gets in the way of us speaking up, and the science-backed strategies to become a psychologically safe team in today's modern working world.
Access the recording of the Building Psychological Safety in Hybrid Teams Webinar.
“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School.
Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale.
This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.
Three alternative dates – please only sign up to one as the content is identical.
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Thu 17 Jul 2025 | 10:00 | [Full] |
If you’re feeling stuck in your current role and don’t have a clear idea how to move on in your career, this workshop is for you. It will be highly interactive, with discussions enabling you to share your experience and learn from colleagues. You’ll have an opportunity to reflect on your career journey to this point and see what you can learn. Then you’ll look at your priorities for the next stage in your career and identify what’s getting in the way of moving on. And finally you’ll set some short and longer term goals to focus your energy as you look to develop your career.
Discover the wide range of online learning, training and development opportunities available to support your career development: UoC: Career Development for Technicians (linkedin.com)
Date | Availability | |
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Wed 22 Oct 2025 | 09:30 | [Places] |
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching - GROW Model: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.

Menopause can impact us all, whether we're experiencing menopause directly or supporting a family member, friend or colleague. With the average age of menopause being 51, many people are experiencing menopause at work, and we want to create an inclusive workplace in which we support one another to be our best.
While some will sail through menopause, 3 in 4 experience symptoms and as many as 1 in 4 have serious symptoms. Menstruation and menstrual health are no different, with many managing symptoms and menstruation related health conditions alone.
Research also shows that the majority of those experiencing menopause are unwilling to discuss menopause-related health problems with their managers or ask for any support they may need. It is a similar situation for those experiencing menstruation symptoms or who have associated menstrual health conditions.
Objectives:
- Why organisations need to support menopause and menstruation in the workplace
- What menopause is, how to recognise the symptoms and how someone may be affected by menopause
- What menstruation and menstrual health conditions are and what they can mean to those experiencing them in the workplace
- The options available to manage symptoms and long-term health
- What support is available and how colleagues can access it, both at work and outside work
- How to have supportive conversations with colleagues about menopause and menstruation
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course. For any further questions, please contact the Staff Wellbeing Team staffwellbeing@admin.cam.ac.uk
At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.
Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.
This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.
"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.
The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.
If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.
The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.
Access the recording of the Conducting Right to Work Checks webinar.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals. • CoPs break down traditional silos, improve work processes, support career development and increase role satisfaction. • Members support each other through collaboration, knowledge sharing and fostering new approaches to mutual problems.
Come along to this session if you would like to find out more or be involved in the exciting development of a potential Contracts and Legal CoP. A lot of interest has been expressed about forming a CoP in this area - there will be the opportunity to ask questions, share ideas and learn more about how this could grow into a successfully functioning CoP.
This online course offers a short introduction to data protection concepts, explains why they are important to the University, and signposts to further guidance materials. As nearly all University staff are likely to collect and handle personal information about living identifiable individuals in one way or another, it’s important to have a basic understanding of the main issues.
All staff using personal data in some way in their role are expected, as a baseline, to complete this online course as part of their induction and thereafter once every two years. Supplementary expectations about data protection training in different areas of the University are set by Heads of Department (and equivalents). While the online course primarily is aimed at staff, it is also suitable for students needing or wishing to complete basic data protection training.
The content of this course reflects the provisions of current data protection law in the UK.
Managing conflict in the workplace can be difficult, time consuming and can potentially have a negative impact on you and your team. This course will help you to understand some of the reasons why these situations arise, and identify strategies for managing these situations effectively.
Managing and developing talent in your team is a key skill for any manager in order to create an environment for their team to perform to the best of their ability, both individually and as a group.
From adopting a strategic approach to developing talent in order to deliver objectives, to understanding key strategies for developing your team at each stage of the employee lifecycle, this interactive and participative workshop offers you the opportunity to consider various talent development aspects.
This course prepares you to showcase with confidence your skills, experience and potential in a job interview that takes place either virtually or in-person. You will learn how to prepare for interview, anticipate likely questions and plan how to answer them. You will learn techniques for handling nerves and be able to project yourself positively on screen and in-person.
You will also be able to pre-empt and deal with common technical challenges that can occur in an online interview.
The course is highly participative, providing an opportunity to share experiences with others, as well as time to practise your skills.
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
The Staff Review and Development (SRD) process provides the opportunity for supervisors, managers and academics to engage in constructive discussion with their staff or academic colleagues about current and future work and their personal and career development.
This online course, including visual, audio and filmed material, will focus on an overview of the process, practical advice and useful reminders of good practice to help you to make the most of SRD. You will need a PC, Mac or tablet device.
Please make a booking to receive instructions about how to access the online course.
This short online guide for all staff provides hints, tricks and tips to help you manage your Inbox.
Exercise - Get Creative: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.