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8 Wastes Self-taught Booking not required

An introduction to the 8 Wastes (Lean methodology), and how to spot hidden waste in your own processes.

“Values are the beliefs that are important to us about the way we interact with each other, how we work together effectively towards common goals and the behaviours that we demonstrate and expect to see from our colleagues.” (Emma Rampton, Registrary)

The ourcambridge Supporting our Staff team have developed this session, to provide a follow up to the very popular ‘What do you value in life?’ workshop. In the first session, participants identified their own personal values and considered what they might mean for how they lived their life and went about their work. In this follow up session, participants will reflect further on their personal values and participate in some exercises that will help them to identify further positive actions they can take to achieve closer alignment to their values in a supportive and motivating environment.

1 other event...

Date Availability
Wed 19 Jan 2022 11:00 [Places]
Analysing Business Processes: Where Do I Start? new Tue 18 Aug 2020   10:00 CANCELLED

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

The course refers to the methodology used in conjunction with Triaster process mapping software available to users across the University of Cambridge.

Analysing Business Processes: Where Do I Start? Wed 3 Nov 2021   09:30 [Places]

This short session will provide an understanding of the principles, tools and techniques involved in Process Analysis with a view to improving business process effectiveness and efficiency. Delegates will have the opportunity to practice using the techniques that they learn via exercises designed to be enjoyable and thought provoking.

We are pleased to welcome colleagues from the Continuous Improvement Team at the University of Leicester. They have recognised that staff have to be in the “right place” (head and heart) to get involved and have been using some Creative Action Methods to help people engage imaginatively and build a safe community before starting improvement work.

During this session participants can expect to have fun, to connect with new people and gain some theory and practical techniques to support with overcoming lack of engagement and to help warm people up to contribute to lean activities and group work. Participants at the session will gain

  • An understanding of the benefits of warm up to increase engagement of participants
  • Practice in at least three techniques
  • Ideas of how the techniques can be used
  • A written guide to take away so that you can use the techniques to warm up teams

The session is all about gaining some good facilitation and coaching skills for you to utilise in your own work as well as how using playfulness and visual tools can help to engage others.

There will also be time at the end of the session to catch up with colleagues within the community

A series of informal peer-to-peer discussion groups have been arranged for Departmental Administrators and managers with responsibility for discussing and agreeing working arrangements with individuals in teams over the weeks and months ahead. The sessions are to share plans, ideas, and feedback during the ongoing implementation of hybrid working as more staff return to the workplace.

Each small group session will be facilitated by a member of the ‘Cambridge Works – New Ways of Working Project Team’

3 other events...

Date Availability
Wed 10 Nov 2021 13:00 [Places]
Thu 25 Nov 2021 14:00 [Places]
Mon 6 Dec 2021 14:00 [Places]

A series of informal peer-to-peer discussion groups have been arranged for Departmental Administrators and equivalent roles to share plans, ideas, and feedback during the ongoing implementation of hybrid working as more staff return to the workplace. Each small group session will be facilitated by the Co-leads for the ‘Digital Workplace Programme'. Please note: these sessions will focus on technology in relation to hybrid working: software, hardware and digital skills.

A series of informal peer-to-peer discussion groups have been arranged for those across all staff groups who have responsibility for discussing and agreeing working arrangements with individuals in their teams over the weeks and months ahead. The sessions are to share plans, ideas, and feedback during the ongoing implementation of hybrid working as more staff return to the workplace.

Each small group session will be facilitated by a member of the ‘Cambridge Works – New Ways of Working Project Team’

Have you heard of the term ‘interruption science’? In this session Gloria Mark, Chancellor’s Professor of Informatics at the University of California (Irvine), will talk to us about the effects of disruptions in the world of work. What impact do the many interruptions we face on a daily basis (such as email notifications) really have on us and our productivity. During the session Gloria will also explore technology design and our attention spans, and a mindful approach to technology.

About the Trainer

Gloria Mark is Professor of Informatics at the University of California, Irvine. She received her PhD from Columbia University in psychology. She has been a visiting senior researcher at Microsoft Research since 2012. Her primary research interest is in understanding the impact of digital media on people's lives and she is best known for her work in studying people's multitasking, mood and behaviour while using digital media in real world environments. She has published over 150 papers in the top journals and conferences in the fields of human-computer interactions (HCI) and Computer-supported cooperative work (CSCW) and is author of the book Multitasking in the Digital Age.

These events are sponsored by HR, ourcambridge and UIS as part of the Digital Workplace and Cambridge Works Programmes.

Digital Resilience when remote working new Tue 20 Apr 2021   11:00 Finished

How have your work habits changed since lockdown? In this session, we will explore how to ensure a healthy balance of work/life habits, especially at a time when we are spending more time online than ever before. We will discuss some practical tips and strategies about how to control digital burnout, and how to manage your time and energy while working remotely.

Questions to think about before this session:

  • What do you find are the best parts of working remotely?
  • What do you find are the most challenging aspects of working remotely?

These events are sponsored by ourcambridge and UIS as part of the Digital Workplace Programme.

Do you have an idea for a new Community of Practice? Or perhaps you have an existing group that you think might be suitable to become a Community of Practice. If, after looking at the guidance on the CoPs Sharepoint Hub, you would like to talk through your plans with a member of the CoP Support Group (CSG), then these 30min drop in sessions are for you!

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Communities of Practice support team. If there is more than of you working on an idea together, we suggest one of you book on and invites the other(s) CoP initiator(s)/leader(s). We will assume you have already familiarised yourself with the information and guidance on the Sharepoint, and have already begun to develop your ideas for a CoP.

1 other event...

Date Availability
Wed 8 Dec 2021 14:00 [Places]
Drop In Sessions - Simplifying our Processes new Tue 19 Oct 2021   09:00   [More dates...] [Places]

A series of 30 minute drop-in sessions to talk with one of the Simplifying our Processes team. We offer expert, impartial advice relating all things process improvement and want to support our colleagues on their own continuous improvement journeys.

Please note, these sessions are informal, 1-2-1 meetings where colleagues can ask for advice and guidance from the Simplifying our Processes team. These are not workshops or taught sessions.

The Simplifying our Processes team will be available 9-10 and 4-5 every Tuesday and Friday - each hour can be split into two sessions of 30 minutes depending on demand.

33 other events...

Date Availability
Tue 19 Oct 2021 16:00 [Places]
Fri 22 Oct 2021 09:00 [Places]
Fri 22 Oct 2021 16:00 [Places]
Tue 26 Oct 2021 09:00 [Places]
Tue 26 Oct 2021 16:00 [Places]
Fri 29 Oct 2021 09:00 [Places]
Fri 29 Oct 2021 16:00 [Places]
Tue 2 Nov 2021 09:00 [Places]
Tue 2 Nov 2021 16:00 [Places]
Fri 5 Nov 2021 09:00 [Places]
Fri 5 Nov 2021 16:00 [Places]
Tue 9 Nov 2021 09:00 [Places]
Tue 9 Nov 2021 16:00 [Places]
Fri 12 Nov 2021 09:00 [Places]
Fri 12 Nov 2021 16:00 [Places]
Tue 16 Nov 2021 09:00 [Places]
Tue 16 Nov 2021 16:00 [Places]
Fri 19 Nov 2021 09:00 [Places]
Fri 19 Nov 2021 16:00 [Places]
Tue 23 Nov 2021 09:00 [Places]
Tue 23 Nov 2021 16:00 [Places]
Fri 26 Nov 2021 09:00 [Places]
Fri 26 Nov 2021 16:00 [Places]
Tue 30 Nov 2021 09:00 [Places]
Tue 30 Nov 2021 16:00 [Places]
Fri 3 Dec 2021 09:00 [Places]
Fri 3 Dec 2021 16:00 [Places]
Tue 7 Dec 2021 09:00 [Places]
Tue 7 Dec 2021 16:00 [Places]
Fri 10 Dec 2021 09:00 [Places]
Fri 10 Dec 2021 16:00 [Places]
Tue 14 Dec 2021 09:00 [Places]
Tue 14 Dec 2021 16:00 [Places]
Effective Meetings: Focus Groups new Fri 5 Jun 2020   14:00 Finished

This focus group provides an opportunity for you to support the ourcambridge team and contribute to the delivery of more effective and efficient meetings across the University.

Are you fed up with ineffective meetings? Or, are you already approaching meetings in an innovative way? The ourcambridge team would love your input, which will help to shape the guidance and toolkit we are producing.

The focus group will be formed of 6 colleagues using Microsoft Teams to discuss and answer a short series of questions centred around effective meetings and the guidance produced.

5S is defined as a methodology that results in a workplace that is clean, uncluttered, safe, and well organized to help reduce waste and optimize productivity. It's designed to help build a quality work environment, both physically and mentally.

This short virtual session looks at the Lean 5S tool as a way of organising workspace and how this can help wellbeing. It also draws comparisons with the Marie Kondo tidying method.

In preparation for the session, please take a photograph of something that makes you happy.

You will receive joining instructions a few days before the session with instructions on where to upload your photographs.

2 other events...

Date Availability
Wed 10 Nov 2021 10:00 CANCELLED
Thu 9 Dec 2021 14:00 [Places]
Effective Workload management focus group new Wed 12 Aug 2020   14:00 Finished

ourcambridge is leading a project focused on developing resources and tools to help and support workload management for professional services staff at the University.

This focus group will discuss the types of tools and resources that individuals, managers, and teams may find most useful. The focus group will be formed of 6 colleagues using Microsoft Teams.

The session will be led by Jenny Rampling, Senior Programme Co-ordinator

Facilitation Skills for Continuous Improvement new Tue 25 Aug 2020   09:15 CANCELLED

This course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

The Covid-19 pandemic has changed the way we work forever. One of the biggest challenges that employers face is how to navigate new hybrid ways of working that deliver both improved productivity and a happier, healthier workforce. This interactive, small group session, will invite participates to share their thoughts on the last year, how we centre staff wellbeing in new ways of working and how we may overcome any obstacles along the way?

The session will be facilitated by Jenny Rampling, (Senior Programme Coordinator at ourcambridge), who is part of the ‘Cambridge Works – New ways of working’ project team at the University.

How technology shapes our sleep and wellbeing new Tue 6 Jul 2021   16:00 Finished

In this session we will explore the complex and nuanced ways technology can keep us awake at night. Touching on the role of blue light but discovering other elements that contribute to our lack of sleep: addictive social media algorithms and the effect of different types of digital media.

About the Trainer

Dr. Michael Grandner is a licensed clinical psychologist, board-certified in Behavioral Sleep Medicine. He is the Director of the Sleep and Health Research Program at the University of Arizona and Director of the Behavioral Sleep Medicine Program at the Banner-University Medical Center in Tucson. Dr. Grandner is Associate Professor of Psychiatry, Psychology, Medicine, Nutritional Sciences, and Clinical Translational Science at the University of Arizona. He is an internationally-recognized expert in sleep health, has over 200 academic publications, and frequently consults with health, technology, athletics, and nutritional companies and organizations regarding sleep, health, and performance. Read more about him at http://michaelgrandner.com.

These events are sponsored by HR, ourcambridge and UIS as part of the Digital Workplace and Cambridge Works Programmes.

The course is designed to give participants an overview of Lean thinking as applied within Higher Education, and an explanation of some of the basic tools used to make improvements to processes. This session will focus on how to break down a problem and work towards a justifiable and confident decision to achieve the best outcome you can.

The course is designed to give participants an overview of the history and principles of the Lean methodology, and an explanation of some of the basic tools used to make improvements to processes. This session will provide some basic tools that can be used immediately to facilitate a continuous improvement way of working

This course is accredited with the LCS (Lean Competency System), a certificate will be provided on completion of a short assessment.

Details regarding LCS can be found here - https://www.leancompetency.org/

2 other events...

Date Availability
Tue 16 Nov 2021 09:15 [Places]
Mon 13 Dec 2021 09:15 [Places]
Lean Practitioner Course (LCS 1b) charged Tue 7 Dec 2021   09:15 [Places]
  • The course provides an LCS accredited Lean Practitioner qualification. The course involves a 2-day training session followed by completion of a 6-week project.

https://www.leancompetency.org/

A charge of £150 is applied to this course. Payment is via PO or credit card and the booking will be confirmed on receipt of PO or confirmation of payment. Please see the payment policy https://www.training.cam.ac.uk/ourcambridge/info/payment for payment details etc.

Learning at Work Week - Creating a Lean Habit new Thu 20 May 2021   13:30 Finished

During this interactive session the ourcambridge Simplifying our Processes team will look at how habits can be established and how this can be applied to Lean tools and techniques, so helping to embed Continuous Improvement across the University.

LiL: Mentoring new Self-taught Booking not required

A curated learning path on key skills for Mentoring (both for Mentors and Mentees). This Learning Path was created originally for the UIS Mentoring Scheme, but has kindly been made available for us all.

For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

LiL: Remote Working Self-taught Booking not required

A curated learning path on working remotely. For more resources see the University of Cambridge's LinkedIn Learning Hub.

The course can be accessed here.

Discussion Topic: Hybrid working: a new style of management

This series follows on from the very popular first series held from April-July 2021. These informal drop-in sessions are designed to provide both new and more experienced leaders and managers, across all staff groups, with a safe space to share practice and discuss some of the challenges that can arise when supporting others to develop and strengthen their performance. Each session will start an hour of Q&A and discussion with a panel of experienced managers drawn from across the University. This will be followed by half an hour of small group discussion to allow participants the opportunity to meet other managers and share practice, in a smaller, more intimate setting. Those wishing to leave after the first hour and not stay on for final half hour in break out rooms, are free to do so. The format of the sessions is designed to facilitate peer support and learning. The sessions are not training sessions, although recommendations for training and other resources will be provided.

Comments from Series 1 participants: “I am loving all of these sessions and am so happy to have discovered a platform where ‘it all makes sense’” “It’s lovely to convene a group of people interested in leadership and developing their skills in this area.” “I intend to participate in as many sessions as I can because this forum gives a focused approach on developing leadership skills that are expected within the University. I had been looking for some sort of a planned approach to this and am really glad I found this.”

Panellists

Joy Haughton - Chief of Staff, Cambridge Centre for Advanced Education and Research in Singapore

Jenny Rampling - Senior Programme Co-ordinator, ourcambridge

Rebecca Shipley - Office Coordinator, Academic Division

Questions we will consider during the session

1. What are the differences for a manager when managing a hybrid team, rather than a fully office-based team?

2. What challenges can it present?

3. What can be the benefits? For the manager? And for the individuals being managed?

4. What did you like or not like about working in a hybrid way?

5. What surprised you about it? Was it how you would expect?

6. What advice would you give to managers adapting to a new hybrid style of working?

7. How can you ensure that hybrid working arrangements are perceived as fair by all, e.g. relating to people with and without children, or different roles?

7 other events...

Date Availability
Tue 9 Nov 2021 11:00 [Places]
Wed 8 Dec 2021 10:00 [Places]
Tue 11 Jan 2022 11:00 [Places]
Wed 2 Feb 2022 10:00 [Places]
Tue 8 Mar 2022 11:00 [Places]
Wed 27 Apr 2022 10:00 [Places]
Tue 7 Jun 2022 10:00 [Places]
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