All Learning and Development courses
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7 Characteristics of Resilient People: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Apprenticeships can help people of all ages and at all levels (including post graduate qualifications), to gain the skills and knowledge they need for a rewarding career.
We have asked some of our Apprentices about their experiences, why they chose to undertake an apprenticeship and the benefits they are seeing through their participation. Please follow the links below to see what they have to say.
https://www.apprenticeships.admin.cam.ac.uk/become-apprentice/meet-our-apprentices
Celebrating National Apprenticeship Week 2025!
Are you interested in apprenticeship programmes and keen to learn more? Would you like to explore how they can benefit you or your department, or do you have specific questions you’d like answered?
Join our webinar, hosted by Apprenticeship Manager Colin Long, for expert guidance on all things apprenticeships. This session will address key topics such as: • How to enrol existing staff in apprenticeship programs. • Understanding apprenticeship funding.
Apprenticeships offer valuable opportunities for individuals of all ages and career levels (including postgraduate qualifications) to develop the skills and knowledge needed for a fulfilling career.
A link to join the webinar will be sent with the joining instructions when your booking is confirmed.
Approaches to Learning: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been concerned about a situation and wanted to help, but didn't? Hearing a racist/sexist/homophobic joke in the tea room? Seeing an inappropriate touch of a friend? Watching a colleague wince at being belittled or interrupted in a team meeting? You're not alone, this is more common for many of us than you might think.
This short session explores why this happens and what it means to be an active bystander. This includes simple changes and actions you can take to support others around you without confrontation and, over time, support a more inclusive environment for all of us to live and work in.
Access the recording of the being an active bystander webinar.
Better Decision Making: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Have you ever been in a team meeting where no one voiced their opinions, there was a lack of discussion, and everyone simply went along with the most senior person?
A high performing team is one that is able to bounce ideas off each other, problem solve, and feel comfortable that no one will not be humiliated for speaking up with ideas, questions, concerns or mistakes. But how can this be achieved?
In this course, we explore what psychological safety looks like in a hybrid environment, what gets in the way of us speaking up, and the science-backed strategies to become a psychologically safe team in today's modern working world.
Access the recording of the Building Psychological Safety in Hybrid Teams Webinar.
“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School.
Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale.
This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.
Three alternative dates – please only sign up to one as the content is identical.
“A climate where people feel safe to contribute their ideas, thoughts and even challenges without fear of humiliation or recrimination.” Professor Amy Edmondson, Harvard Business School. Levels of trust and psychological safety in a team can have a significant impact on performance. When it is present, motivation and innovation will increase. When we feel safe, we can communicate openly and transparently, and this allows us to learn and grow. A lack of trust results in mistakes being buried, and in difficulties with retention, stress and low morale. This session will allow you to reflect on how a psychologically safe environment can be fostered and the role you play in this.
If you’re feeling stuck in your current role and don’t have a clear idea how to move on in your career, this workshop is for you. It will be highly interactive, with discussions enabling you to share your experience and learn from colleagues. You’ll have an opportunity to reflect on your career journey to this point and see what you can learn. Then you’ll look at your priorities for the next stage in your career and identify what’s getting in the way of moving on. And finally you’ll set some short and longer term goals to focus your energy as you look to develop your career.
Discover the wide range of online learning, training and development opportunities available to support your career development: UoC: Career Development for Technicians (linkedin.com)
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching - GROW Model: Bitesize
Learning and Development bitesize resources are short and high impact; including videos, quick tips guides and interactive bitesize modules. Develop your skills and knowledge quickly, easily, when you need. They complement face to face events and more in-depth online modules.
Coaching is an essential tool for managers and other professionals to use to help individuals to unlock their full potential and enhance their performance. You will be introduced to the technique of coaching and focus on the development of a range of skills that may be used to coach others effectively. This course is highly participative and will include the opportunity to practice your coaching skills.
Wed 25 Jun 2025
14:00
Finished
Menopause can impact us all, whether we're experiencing menopause directly or supporting a family member, friend or colleague. With the average age of menopause being 51, many people are experiencing menopause at work, and we want to create an inclusive workplace in which we support one another to be our best.
While some will sail through menopause, 3 in 4 experience symptoms and as many as 1 in 4 have serious symptoms. Menstruation and menstrual health are no different, with many managing symptoms and menstruation related health conditions alone.
Research also shows that the majority of those experiencing menopause are unwilling to discuss menopause-related health problems with their managers or ask for any support they may need. It is a similar situation for those experiencing menstruation symptoms or who have associated menstrual health conditions.
Objectives:
- Why organisations need to support menopause and menstruation in the workplace
- What menopause is, how to recognise the symptoms and how someone may be affected by menopause
- What menstruation and menstrual health conditions are and what they can mean to those experiencing them in the workplace
- The options available to manage symptoms and long-term health
- What support is available and how colleagues can access it, both at work and outside work
- How to have supportive conversations with colleagues about menopause and menstruation
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course. For any further questions, please contact the Staff Wellbeing Team staffwellbeing@admin.cam.ac.uk
1 in 4 people people worldwide ‘feel very or fairly lonely’. To explore how loneliness can affect us, we are looking at the 'social' in the world of social media, as well as the wider influence that living online and a drastically altered workplace can have on our wellbeing. Together we will identify the challenges in an increasingly online world, reflect on how interaction (or a lack of) makes us feel and provide resources to take away to help us better connect with each other. We will also share our own tips on how to beat loneliness whilst WFH, ease anxieties associated with the post-pandemic era and acknowledge the continued uncertainty we might be experiencing.
Objectives:
- Making the case for loneliness as the great under-discussed epidemic
- Understanding the evolutionary need for connection and community
- Grounding loneliness in the modern world
- Having the ‘social media conversation’, to include pros and cons
- Facilitating discussion on connection in the workplace
- Sharing connection practices from around the globe
- Accessing support and further learning
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.
At work and at home, it’s all too easy to speak and act without thinking – and then regret it afterwards. Acting on instinct can lead us to behave aggressively or passively. Both of these are generally unhelpful for our own reputation and for our relationships with others.
Communicating Assertively will show you how to avoid both extremes and instead to use assertive behaviour to build constructive and respectful working relationships.
This online course will help you understand the assertive mindset and highlight what assertiveness looks and sounds like.
"It all boils down to communication", how many times have we heard that phrase? This interactive online module is packed full of useful tips and practical examples to help you get your point across more clearly, ask the right questions and listen better to what others have to say.
The course introduces you to the key concepts of communication skills through a variety of media, offering those new to this topic a solid grounding in the essentials, as well as a great refresher for more experienced communicators.
If you’re short of time and just need the basics, or you want to explore things in a bit more detail, the versatile structure of this course offers you the flexibility to learn in the way that best fits with your schedule.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you manage. There will be the opportunity to share ideas and concerns you have about the CoPs initiative and learn more about this exciting new area of development in the University.
To find out more about Communities of Practice visit the Communities of Practice SharePoint Page
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
CoPs bring colleagues together in order to:
- Create support networks
- Learn and grow their skills
- Share knowledge and join up related work
- Share common approaches
- Collaborate and innovate, and create better practices for everyone.
Come along to this session to find out more about how CoPs are being established and embedded at Cambridge, and the ways in which they could help you and those who you work with to achieve your objectives. There will be the opportunity to ask questions, share ideas for potential new CoPs and learn more about this exciting new area of development in the University.
The procedure through which employers can check an individual’s right to work in the UK will change from 6 April 2022. This short course will provide staff with practical guidance on how to check right to work under the new procedures.
Access the recording of the Conducting Right to Work Checks webinar.
Why is community connection important? Exploration of the 5 ways to wellbeing, how it can be an effective approach to support mental health and wellbeing. An introduction to CPSL Mind services in the community, how to signpost and access.
Objectives:
- Attendees will have an understanding of the 5 ways to wellbeing and the evidence that backs up this holistic approach to mental health and wellbeing support.
- Attendees will understand what support is available in the community delivered by CPSL Mind.
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.
A Community of Practice (CoP) is a group of people who share a common passion, set of problems, or interest in a topic and who come together to fulfil both individual and group goals.
- CoPs break down traditional silos, improve work processes, support career development and increase role satisfaction.
- Members support each other through collaboration, knowledge sharing and fostering new approaches to mutual problems.
Come along to this session if you would like to find out more or be involved in the exciting development of a potential Contracts CoP. A lot of interest has been expressed about forming a CoP in this area - there will be the opportunity to ask questions, share ideas and learn more about how this could grow into a successfully functioning CoP.
Stress is a common experience, but when does it become a serious concern? And what does ‘burnout’ truly mean? This insightful webinar explores the impact of burnout in both professional and personal life, providing practical strategies to navigate the pressures of today’s fast-paced world.
We’ll break down the concept, identify the ‘five stages of burnout’ and highlight potential warning signs. This session provides a safe and supportive space to explore the impact of burnout and, crucially, offer guidance on positive coping strategies for every participant.
Objectives:
- Defining burnout with accuracy and clarity
- Identifying the five stages of burnout
- Engaging in ‘fight or flight’ scenario activity to understand human relationship with stress
Prioritising coping and capacity-building over unrealistic quick fixes
- Reframing self-care as a practical, pragmatic and selfless activity for all
- Using ‘2 minute listen’ to pause and reflect
- Accessing support and further learning
Please Note: Once you have booked on the course, click on Add to Calendar to start the process to import the course appointment into your calendar. This contains the link to the MS Teams course meeting under Joining Instructions that you will use to join on the day of the course.
We all have challenging conversations from time to time that we dread. Wishing it would go away rarely works. Having a clear strategy can make all the difference. This workshop is designed to give you the skills and confidence to have a meaningful, productive conversation at work.
This 90 minute scenario-based training, incorporating forum theatre, aims to entertain and inform. You will be watching a live work based conversation and have the opportunity to give feedback and interact with the ‘characters’ to understand and develop a positive outcome. By the end of this webinar you will have a better understanding of how a difficult conversation can go wrong and how to put it right.
We will explore how the best intentions can sometimes go wrong. We will help you build a solid technique to get it right.
The main session is for 90 minutes, followed by optional time for further discussion and Q&A with the trainer.
Great team work and individual working relationships are what we all want, but things don’t always run smoothly. We may find ourselves disagreeing with someone over work or behaviours. We may want to tell them how we feel but don’t quite know how to go about it. Sometimes we decide not to have the conversation at all, which can lead to a small problem escalating in to something bigger, more persistent and harder to resolve.
Having honest and open conversations is not always easy and can sometimes lead to a misunderstanding, bad feelings and resentment. On this workshop, using forum theatre with a scenario acted out, we will explore what can go wrong and how to put right. With your interactions, we will help you develop techniques for a constructive conversation that helps to build long-lasting effective relationships and to build trust within the team.