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- Select training provider - (Change and Programme Management Office)
Wed 11 Jan 2023
10:00 - 15:30

Venue: Greenwich House, Jaffna Room

Provided by: Change and Programme Management Office


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Facilitation Skills for Continuous Improvement

Wed 11 Jan 2023


This interactive course is designed to help delegates plan and deliver process improvement workshops and is complementary to other courses within the Business Improvement theme.

Target audience
  • All current Cambridge University members (departments and colleges)
  • Further details regarding eligibility criteria are available

Must have completed "Introduction to Lean in HE - Making Improvements in the Workplace course.


Number of sessions: 1

# Date Time Venue Trainers
1 Wed 11 Jan   10:00 - 15:30 10:00 - 15:30 Greenwich House, Jaffna Room map Linda Spinks,  Michelle Fordham,  Elena Carpenter,  Rebecca Shipley
  • To refresh your knowledge of Lean Tools and Techniques
  • To develop your knowledge of the workshop facilitation process
  • To challenge your knowledge of selecting the right tool or approach
  • To develop your knowledge of using an A3 Improvement Charter to support your planning
  • To provide tips for increasing your confidence when facilitating workshops
  • To know how to react when workshops don't go to plan
  • To develop your understanding of how to capture workshop outputs and develop next steps
  • Classroom based with group work
Related courses
Continuous Improvement

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